Bitrue Support

Official dedicated @BitrueOfficial support team on X. Verified here :

[Bitrue Support @Johnny_Bitrue]

Hi there, we’re really sorry to hear you’re having trouble converting due to regional restrictions, that must be frustrating. We understand you’re trying to participate in the $COREUM and $SOLO migration to $TX but are blocked because of your location.

Some features on Bitrue may be limited in certain regions due to regulatory requirements, which can affect conversions or trading during events like the migration with CoreumOfficial, realSologenic, and txEcosystem. Our team is preparing detailed instructions and possible alternatives where applicable.

If you’re still unable to proceed, please submit a support ticket so we can check your account and region settings specifically:https://t.co/BtVOzSTtmm

Thanks for your patience and understanding. -ER

[Bitrue Support @Johnny_Bitrue]

Hi there

We understand you’d like help and asked us to check your DM, sorry for any inconvenience you’re facing.
Could you please let us know briefly what issue you’re facing? We’ll do our best to guide you.

For faster assistance, please contact our official support team through:
👉 Live Chat on the Bitrue website/app
👉 Submit a ticket here: https://t.co/BtVOzSTtmm
If you already have a ticket open, kindly follow up on the same ticket so our team can assist you further.
Thank you for your understanding 🙏
-ER

[Bitrue Support @Johnny_Bitrue]

Hi there
Thanks for reaching out!
If you’re asking whether USA users can return to Bitrue, at the moment Bitrue services are restricted for users in the United States due to regulatory requirements.
If there are any future changes regarding regional availability, they will be officially announced by Bitrue through our website and social channels.
We appreciate your understanding 🙏
-ER

[Bitrue Support @Johnny_Bitrue]

Hi Max! We’re sorry to hear your concerns. The migration involving realSologenic, CoreumOfficial, and txEcosystem follows official project announcements, and Bitrue does not support any scam activity.

If you’re worried about your account or funds, please submit a ticket so our team can check it for you:
https://t.co/BtVOzSTtmm

Thank you for understanding. -ER

[Bitrue Support @Johnny_Bitrue]

Hi Max! We’re sorry to hear your concerns. The migration involving realSologenic, CoreumOfficial, and txEcosystem follows official project announcements, and Bitrue does not support any scam activity.

If you’re worried about your account or funds, please submit a ticket so our team can check it for you:
https://t.co/BtVOzSTtmm

Thank you for understanding. -ER

[Bitrue Support @Johnny_Bitrue]

Hi there!
We’re really sorry to hear you’re feeling this frustrated, and we understand how concerning this situation can be.
Bitrue does not collaborate with scammers, and all listings or migrations go through internal review and follow official project communications.

If you have specific concerns about your account, funds, or the migration process, please submit a ticket here so our support team can check your case directly: https://t.co/BtVOzSTtmm

Thank you for your understanding, and we’re here to help if you need further assistance. -ER

[Bitrue Support @Johnny_Bitrue]

@Apex_589 @BitrueOfficial @BearXRPL Hi there, thanks for the enthusiasm around $BEAR, we love seeing active and supportive communities like yours!
Feel free to keep an eye on Bitrue announcements for any updates. We appreciate your support! -ER

[Bitrue Support @Johnny_Bitrue]

Hi there, thank you so much for the kind words, we really appreciate your support!

We’re glad to hear your positive feedback regarding the migration support for $COREUM and $SOLO to $TX. The team at Bitrue is working hard to ensure everything goes smoothly, and more detailed information will be shared soon through our official announcements.

If you ever have any questions or need assistance, feel free to reach out anytime. Thanks again for being part of our community. -ER

[Bitrue Support @Johnny_Bitrue]

Hi Kevin, sorry for the confusion, we understand why this looks concerning. The migration of Coreum ($COREUM) and Sologenic ($SOLO) into TX Ecosystem ($TX) is an official project-supported migration, not a scam. Full details will be announced soon on Bitrue’s channels.

If you need help checking your account, please submit a ticket here https://t.co/BtVOzSTtmm
Thank you for your patience. -ER

[Bitrue Support @Johnny_Bitrue]

Hi Jay, thanks for your question, we know many in the community have been asking about $ROAR.

At this time, there’s no confirmed date or plan for when $ROAR will be listed on Ethereum (ETH) or any spot market on Bitrue. However, $ROAR is already tradable on Bitrue Alpha for early access trading. If and when a spot listing on ETH or other networks is approved, it will be shared on Bitrue’s official channels.

Thanks for your enthusiasm and support! -ER

[Bitrue Support @Johnny_Bitrue]

Hi there, we completely understand your concern, sudden token changes can definitely be confusing, especially if you didn’t receive any notification.

To clarify, this is not a delisting, but a merge migration where Coreum ($COREUM) and Sologenic ($SOLO) will migrate to TX Ecosystem ($TX). This means the tokens will be swapped according to the official migration plan, it is different from a delisting where trading is permanently removed.

Detailed migration terms (including swap ratio, timeline, suspension schedule, and technical steps) will be announced soon through Bitrue’s official announcement page and social channels. If any action is required from users, it will be clearly stated in the official notice.

If you’re holding $SOLO or $COREUM on Bitrue and would like account-specific clarification, please submit a ticket here:
https://t.co/BtVOzSTtmm

If you’ve already contacted support, kindly follow up on your existing ticket so the team can assist you directly.
We appreciate your patience while the full details are being finalized. -ER

[Bitrue Support @Johnny_Bitrue]

Hi Matthew! Thanks for your question, we know many in the community have been asking about $ROAR.

At this time, there’s no confirmed date or plan for when $ROAR will be listed on Ethereum (ETH) or any spot market on Bitrue. However, $ROAR is already tradable on Bitrue Alpha for early access trading. If and when a spot listing on ETH or other networks is approved, it will be shared on Bitrue’s official channels.

Thanks for your enthusiasm and support! -ER

[Bitrue Support @Johnny_Bitrue]

Hi Matthew! Thanks for the question, we know the $ROAR community is eager for a spot trading launch.

At this time, there’s no confirmed date or timeline for when $ROAR will be listed for spot trading on Bitrue. For now, $ROAR is available on Bitrue Alpha for early-access trading. Once (and if) a spot listing is officially approved and scheduled, it will be announced on Bitrue’s official channels.

Thanks for your enthusiasm and support! -ER

[Bitrue Support @Johnny_Bitrue]

Hi Matthew! Thanks for the question, we know the $ROAR community is eager for a spot trading launch.

At this time, there’s no confirmed date or timeline for when $ROAR will be listed for spot trading on Bitrue. For now, $ROAR is available on Bitrue Alpha for early-access trading. Once (and if) a spot listing is officially approved and scheduled, it will be announced on Bitrue’s official channels.

Thanks for your enthusiasm and support! -ER

[Bitrue Support @Johnny_Bitrue]

@a_Kuku_bot @BitrueOfficial @BigTrout300 Hi there! Love the excitement! We’re thrilled to bring $BigTrout to Bitrue Futures and can’t wait to see the community in action. Thanks for the support, and wishing everyone a smooth and successful launch! 💪Happy trading!
– ER

[Bitrue Support @Johnny_Bitrue]

Hi there! Thanks for sharing your thoughts! While assets like $SOL and $GHOST can offer strong upside, stablecoins like #USD1 play a key role too, they provide stability, liquidity, and a safe place to park funds during volatility. They also power trading, staking, and yield opportunities across the platform. A healthy market needs both growth assets and reliable stablecoins. -ER

[Bitrue Support @Johnny_Bitrue]

Hi there, We understand your concern, and we truly appreciate our loyal users. The higher APY for new users is part of a limited promotional incentive to welcome newcomers, while existing users still receive stable rewards and access to ongoing benefits across other products and campaigns. Your feedback is valuable, and we’ll be sure to pass it along to the team as we continue improving long-term incentives for our loyal community. Thank you for supporting Bitrue. – ER

[Bitrue Support @Johnny_Bitrue]

Hi Franco! Thanks for the question, we know the community is excited about Roaring Kitty ($ROAR).

At this time, there’s no confirmed date or timeframe for when $ROAR will be listed for spot trading on Bitrue. However, $ROAR is already available on Bitrue Alpha for early-access trading.

If and when a spot listing is approved, it will be shared on our official channels, so stay tuned!-ER

[Bitrue Support @Johnny_Bitrue]

Hi there! Thanks for reaching out

The Rising Market section is selected automatically based on multiple factors such as 24h price increase %, trading volume, liquidity, and market activity, not just price movement alone.

Even if $WCO is performing well, it may not meet all the criteria at that moment. The list updates dynamically, so it can change at any time.

We appreciate the feedback and will pass it along to the team. -ER