@AtmosRewards I just spent over 2 hours on hold to reach customer service only to be told I needed to speak to someone else. Estimated wait time, 5 hours 16 minutes. Worst…customer...service…ever.
@gmail explain to me why you don’t offer any type of support beyond a glorified FAQ page and a public forum? Helping your users was never part of the plan?
@delta we arrived at the gate 30 minutes before departure. Why is ok for employees to talk down to us because the rest of the flight had boarded and you had the opportunity to leave early?