Jon Freier

Chief Operating Officer, @TMobile. Giveaway rules:

[Jon Freier @JonFreier]

Today we announced T-Mix!

Customers will be able to pick the benefits they want in their wireless plan — sports, streaming, music, food delivery and more. And switch things up as their needs change too!

We’re excited about bringing even more value for customers! https://t.co/Uuymupmlqf

[Jon Freier @JonFreier]

An exciting employee moment! Jerry Wong, a Sr Mobile Expert at our Bellevue store, recently got to throw out the first pitch at a @Mariners game!

We surprised Jerry to honor his 9+ years of outstanding customer service. Thank you for all you do, @J12jwong!

[Jon Freier @JonFreier]

ONE WEEK LEFT! The clock is ticking for TMobile’s Friday Night 5G Lights!

We've got 40 schools in 4 divisions and a $1M home field upgrade at stake.

Do you see your school in the lineup? Vote daily through Oct. 25 at https://t.co/pbfgO5bd6Y or in the T-Life app!

[Jon Freier @JonFreier]

The Top 40 high schools for Friday Night 5G Lights are HERE! 10 finalists EACH from the West, Midwest, South and East.

Now it's YOUR turn! Vote daily Oct. 8-25 and rally your school toward a $1M home field upgrade at https://t.co/pbfgO5bKWw or in the T-Life app.

LET'S GO!

[Jon Freier @JonFreier]

It's Customer Service Appreciation Week!

Tens of thousands of our Care and Retail team members do this work every day, and they make it look easy. It isn't. YOU are the best part of @TMobile. THANK YOU. I couldn't be more proud of this team!

[Jon Freier @JonFreier]

Visited our Customer Experience Center in Albuquerque today!! This crew is loud, proud and knows how to SHOW UP for each other and our customers.

Incredible Magenta spirit and energy!! ABQ, you're a whole vibe.

[Jon Freier @JonFreier]

Our Hometown Grants program just closed out five years across 500 small towns.

Incredible impact. These stories will stay with me forever.

[Jon Freier @JonFreier]

What a reveal! Dierks High School won @TMobile's Friday Night 5G Lights last year.

And the Outlaws just unveiled $1 million in upgrades to their field.

Even @SInow wrote about it! https://t.co/a4CPPJeFn9

[Jon Freier @JonFreier]

.@Apple just came out with its most premium iPhone lineup EVER. And can we talk about that 2-nm, ultra-advanced chip? Wild stuff!

Pre-orders are open now and launch day is Friday. Log into T-Life or walk into any store. Our amazing frontline teams are ready to help!

[Jon Freier @JonFreier]

Look who stopped by HQ today!

Had a great time interviewing @RobGronkowski -- better known as Gronk, one of the best tight ends in NFL history! -- for a new podcast. More on that soon!

[Jon Freier @JonFreier]

T-Mobile SWEPT @PCMag's best mobile networks awards! Fastest network. Best coverage. Best pricing. Highest customer satisfaction.

And BEST NETWORK, period, full stop, no asterisk. Congrats to our teams!

[Jon Freier @JonFreier]

Just wrapped our FIRST All Employee Meeting at our Customer Experience Center in Mission, TX!

And yes, we have our very own mariachi band there!

[Jon Freier @JonFreier]

I talked to Forbes about Friday Night 5G Lights.

Small towns pour everything into Friday night football. We’re pouring something back.

https://t.co/trJFazXCDK

[John Saw @JohnSaw]

30 million monthly active users on T-Life. That's 30 million people who logged into our app to engage with @TMobile. 🎉

So proud of everyone who helped deliver on this milestone!

[Jon Freier @JonFreier]

I wrote a piece for @FastCompany on how AI keeps networks running during crises when people desperately need a connection.

Where do you see AI being used for good?
https://t.co/SEofrrP69j

[Jon Freier @JonFreier]

We're kicking off Year 3 of Friday Night 5G Lights!! And we're going BIGGER!!

$8.4M in prizes for small-town high schools — including a $1 million football field upgrade for ONE lucky community.

Apply to win ➡️ https://t.co/Vssig62Ht6

[Jon Freier @JonFreier]

63% of customers worry about upfront costs when switching carriers. That’s too many.

Today we did something about it. https://t.co/Rnk06urcdo

[Jon Freier @JonFreier]

Q2 results are in! Customer satisfaction reached an all-time high, showcasing our best network, best value, best experience formula. Proud of the @TMobile team for another spectacular quarter!
https://t.co/Mp8Mc6WLXI