Jonathan Burston

Growing Businesses & People. Husband, Father & Proud Welshman. Managing Partner - Solva Growth Consulting & Founder - Interview Expert Academy @ieasuccess.

[Jonathan Burston @JonathanBurston]

@SW_Help @marcrayson Is this true as no listing of a train to Horsley on the board at Waterloo?

[Jonathan Burston @JonathanBurston]

@ShedFactory @bertschholzbau

We purchased a cabin from Titan Garden Buildings in 2024, expecting a premium product.

Instead, we’ve spent 6 months dealing with major issues — water ingress, misaligned doors, poor finishing, and a roof that needed fixing 3 times. 1/2

[Jonathan Burston @JonathanBurston]

24hrs from raising the issue with @VolvoCarUK no update from their Retail team.

And 48hrs since @VolvoNorthLondn were last in contact.

Will this car ever arrive?

A ‘how not to guide’ on building good customer and brand experience.

#volvo #awfulexperience

[Jonathan Burston @JonathanBurston]

Getting a new @VolvoCarUK from @VolvoNorthLondn is shocking.

Communication is appalling. Constantly chasing for updates.

Then it’s like the Hokey Cokey. It’s coming, no it’s not there’s a problem and repeat.

I’ve not even got the car and the brand experience has been poor.

[Jonathan Burston @JonathanBurston]

@TJG_UK @EdwinJRay @British_Airways I feel your pain. @British_Airways service is really poor.

I was on a morning flight tomorrow from Heathrow to Edinburgh. That was cancelled & I was rebooked on a flight from London City to Glasgow!! 3rd flight cancelled in a month.

Hope you get away tomorrow.

[Jonathan Burston @JonathanBurston]

@British_Airways Thanks but I’ve already raised a complaint and I’ll wait for that to be responded to.

[Jonathan Burston @JonathanBurston]

Yet another flight cancelled by @British_Airways.

Originally booked on an early morning flight from Heathrow to Edinburgh. That was cancelled and rebooked on an evening flight from London City to Glasgow!

Shocking service.

[Jonathan Burston @JonathanBurston]

@British_Airways You rebooked me on an evening flight from London City to Glasgow. Both airports of no use to me. How is it that I can rebook myself on a flight early evening to airport but you guys can’t? Really poor service. And this is the third time in a month you’ve cancelled my flights.

[Jonathan Burston @JonathanBurston]

I have 2 tickets available to see #tomjones at Hampton Court Palace on Wed 14th July.

DM if you’re interested.

[Jonathan Burston @JonathanBurston]

@KatMerchant14 More info

[Jonathan Burston @JonathanBurston]

@BananaDundee @BromptonBicycle I do love the colour.

[Jonathan Burston @JonathanBurston]

How times have changed?

It used to be a car to the airport and a flight.

Now it’s Bert my @BromptonBicycle and trains all the way. So much fun. Every time I take it out I’m having a mini adventure.

One photo looks like my Brompton is a broomstick 😂

[Jonathan Burston @JonathanBurston]

Bike + train to Edinburgh for the first time today. Makes a difference from the usual trip of car + plane.

Think I’ve overdone the #Brompton theme (there’s a Brompton jacket too) 😂

[Jonathan Burston @JonathanBurston]

@pablolebedinsky @BromptonBicycle @Will_Brompton Mine came from Amazon but I’m sure it’s available from all good bookshops.

[Jonathan Burston @JonathanBurston]

Excited to get my copy today. Can’t wait to get stuck in. Love the brand and my #Brompton @BromptonBicycle @Will_Brompton

[Jonathan Burston @JonathanBurston]

@sampatro @BromptonBicycle @Will_Brompton No idea I’m afraid. My copy is from Amazon.

[Jonathan Burston @JonathanBurston]

@BromptonBicycle @Will_Brompton Will do. And I’m sure I will.

[Jonathan Burston @JonathanBurston]

This is my favourite time of year. Love watching the @LeTour plus listening to @nedboulting @millarmind on their brilliant podcast. Going to be lost next week without it.

Also the most costly part of the year when I seem to order loads from @ChptIII

[Jonathan Burston @JonathanBurston]

@British_Airways told by text my BA1445 was delayed until 6pm and delayed going to the airport. Just checked and now on time. So will miss my flight and 15 min on gold card line with no one answering. Very poor service.

[Jonathan Burston @JonathanBurston]

A few years ago a client said to me, ‘I want to implement [name of tech platform] into my business. Will you help me?’

‘That’s great’, I said, ‘Just two questions before I answer yours. Firstly, what are you going to put into it a…https://t.co/x5xUmpNMVm https://t.co/Ya8UH5q7XZ