Weekly work participation verification at scale is coming.
If states treat it as a documentation problem, we’ll get churn and a paperwork cliff.
There’s a smarter path: auditable, low-friction participation signals + real skill-building.
My new op-ed:
https://t.co/wzIfr5Nxk8
AI saves 90 minutes a day. Great…for whom? Early gains are clustering in higher-wage, tech-fluent roles. We should measure success by mobility gained, not keystrokes avoided. My GovLoop op-ed:
https://t.co/AiZLFOSKX5 #AI#PublicSector#WorkforceDevelopment
GenAI literacy is poised to replace the bachelor’s degree as the new proxy for career readiness. How should states rethink public-sector skills-based hiring in the age of GenAI. My new op-ed ⬇️
https://t.co/4KaiEVzGuY
News from @sfstandard: SF mayor Daniel Lurie taps Lauren Powell Jobs and Google's Ruth Porat to chair a CEO supergroup to advise him on policy. Members include Sam Altman, Marc Benioff, Richard Dickson (Gap), Michelle Gass (Levi's), Tony Xu, and 20 others. https://t.co/WvMLgsCjPS
Are there worse companies than @MOHELA out there? @comcast? @AirFranceFR? @PGE4Me? Terrible customer service on a consistent basis is hard to do. But @MOHELA seems to have found the right combination of incompetence. Excited to read about their next class action lawsuit.
Out of all of Jed Hoyer’s bad moves as president of the @Cubs, non-tendering Kyle Schwarber will go down as the worst. Terrible move by a terrible executive. And fans will never forgive him or his frugal lame boss Tom Ricketts for making that mistake. #MakeTheCubsGreatAgain
Rather than relying on GenAI as a basic query tool, public sector leaders should consider using GenAI as a thought partner. Read more about how to do this, and the @coursera courses that can help, in my new @GovLoop op-ed:
https://t.co/ZHy7m6k80h
@Cody_CHGO They are sloppy and terrible. And such a poorly constructed team. They have become the Bulls when we all wish they would have the vibes of the Bears. Please fire Jed already and bring in our Ryan Poles.
@AirfranceInci I have already submitted a request to customer service @AirfranceInci. The flight attendants sent their own request as well. No response yet from anyone.
Quick story about our experience with @airfrance today. We purchased tickets months ago for our flight from Paris back home. Get our boarding passes and sit in our seats only to find out another passenger has a ticket with same seats. Flight attendants don’t know what to do so /1
@AirfranceInci@airfrance@AirFranceFR The supervisor at the gate who came on the plane refused to give me his name by the way and none of the flight attendants or Stefan the head flight attendant knew his name. Cc. @airfrance@AirFranceFR @airfrancelnci
…to profusely apologize for aggressiveness of their colleague and tell me they will help me get refund for ticket. (@airfrance@AirFranceFR, I’m waiting for your customer support response). But let’s just say this was terrible customer service all around /4
There's no doubt about it: @MOHELA harmed millions of student loan borrowers, deflected their calls & still took millions from the Dept. of Education.
I'm leading a growing number of Senators pushing @usedgov to hold MOHELA accountable.