Jonathan Legge

Co-Founder + CEO @andopen_ Reimagining things.

[Jonathan Legge @JonathanLegge_]

Too true

[Ciara Flood @CiaraFlood_]

Parent meets Founder: When life feels overwhelming navigating yourself back to your children and their needs helps drive prioritisation. Start-up overwhelm, navigating back to the customer, their needs helps me refocus on what’s real. Grounding as a Parent and grounding as a Founder.

[Jonathan Legge @JonathanLegge_]

do it, do it, do it.
do it.

all the way
all the way.

you will ride life straight to
perfect laughter,
it’s the only good fight
there is.

- Charles Bukowski

[Jonathan Legge @JonathanLegge_]

Like it. Love it. Rings true and resonates deeply. Made my mistakes and there’ll be more but learning to trust what I can’t always articulate quickly.

[Paul Graham @paulg]

Founder Mode: https://t.co/3hOnlKOJBi

[scott belsky @scottbelsky]

we always think people buy products when they understand the products, but what if people buy products when they feel understood? empathy is a powerful thing - and gets harder at scale when many people in the middle don’t use the product nor understand the struggles of the user.

[Jonathan Legge @JonathanLegge_]

@realBobbyHealy @MannaAero ⚡️

[Jonathan Legge @JonathanLegge_]

AirbnbLove
A global gifting platform by &Open imbued with the thinking that one should always prioritize the human experience, don’t rationalize the joy, always leave little friction, and feelings matter.

[Jonathan Legge @JonathanLegge_]

In the beginning, there was an observation — Airbnb is gifting — and an idea — that we should offer to help them do it better.

The rest was an epic effort, endless learning and refining, rejections and restarts, perpetual persistence, and a little luck.

[&Open @andopen_]

Our custom gift selection for Airbnb is housed in its own totally bespoke gifting platform known as AirbnbLove. It was our first big build, and it’s come a long way since 2017 as our tech and Airbnb’s needs have evolved.

👉️ https://t.co/zHlvS5PVPN

[Jonathan Legge @JonathanLegge_]

@andopen_ Simply brilliant

[Jonathan Legge @JonathanLegge_]

Head in the clouds. Love this gift gathering.

[&Open @andopen_]

Great, practical merch with a commemorative feel – how we helped @airbnb design a gift experience for their annual Hackathon event.

Read this client story here: https://t.co/BWMdEaUdMT

[Jonathan Legge @JonathanLegge_]

@BrianCVC Happy Happy Birthday Brian

[Jonathan Legge @JonathanLegge_]

Love the team. Love the product.

[&Open @andopen_]

These are a few of our favorite themes 🎶 Find your favorite at https://t.co/Sw67ebZ1FJ

[Jonathan Legge @JonathanLegge_]

This is why choice in gifting is so important – and why we've put it at the heart of our product at @andopen_. Make connections that last. Don't waste your time, money and good intentions wildly flinging gifts into the ether.

[Michael Moreno @HealthcareREguy]

Ask a client their preference before sending a gift.

I closed 3 deals with a client within a 2 year period. I sent a bottle of wine each time.

He never said thank you or acknowledged receipt.

When I sent the 4th I asked “Bill have you gotten the last 3 bottles?!”

Him: Michael I’m an alcoholic…

🤦🏻‍♂️

[Jonathan Legge @JonathanLegge_]

@HealthcareREguy All about this. Choice in gifting makes the difference between making a real connection and wasting your gift, your time and your money. If you ever want to send gifts at scale with choice built-in – let me know. That's what we're building here at @andopen_ .

[Jonathan Legge @JonathanLegge_]

Simple, powerful, human.

[Ciara Flood @CiaraFlood_]

In a world where the barriers to providing
great Customer Service have dropped. How does one differentiate? My bet is keeping the human heart 🫀

[&Open @andopen_]

This time of year has us thinking about spring cleaning and how so many unwanted corporate gifts go to waste. We want to change that.

Our platform gives your recipient the power to choose the gift they want, so no one misses out. Simple.

https://t.co/xB9wTizbSI

[Emily Ross @emilyjaneross]

I book the window seat whenever I can.

I like it most when we float above a floor of clouds, with no line on the horizon - it feels to me like a future with infinite possibilities.

I heard once that looking at nature, up into trees, across the sea or sky - for even a short amount of time - will trigger awe.

I don’t know if it’s because we are reminded of our own insignificance, or of it’s the sense of wonder and peace that comes when we feast our eyes on things we have not made ourselves and could never be synthesised.

I just know that it’s true.

I believe that we only have one firefly life and in it we should try and do our best for those around us. That means speaking hard truths, being accountable for our actions, leading with empathy and kindness. Learning from others, embracing mistakes, doing the thing that is right, even when it is not easy.

And more than ever we need a sense of humour!

The world is a shitty place and the very least we can do is wring joy out of every moment, even the hard ones.

Bad jokes, dad jokes, puns, one liners. Gallows humour, dumb Simpson quotes.

Gravitas, after all is for graveyards.

We need more hugs. We had two years of two meters apart. Hug all the people! Look people in the eye. Share secrets and give compliments and tell people the things you know you should tell them before its too late. Be a sound and honest human.

At 45 years of age - with (statistically anyway) only 37 years left, and significantly less again with knees and a bladder that will do what they are told, I want my time on earth to have meaning.

And maybe when it’s mine and your time to shuffle off, the people who fly home for you will look out at the horizon, with hearts full of the memories you made that matter to them.

I book the window seat whenever I can.

[Jonathan Legge @JonathanLegge_]

One hundred percent!

[Karri Saarinen @karrisaarinen]

You can absolutely know what your brand is before PMF.

Brand is the understanding of what the company is, what it stands for, the quality standards, who you hire, what we do, how we do it, and why. Consistency is crucial for a brand; it's like the soul or personality of your company. Then external brand will follow.

Brand is probably the cheapest thing you can do in startup. It’s literally you knowing what it is and sharing with others.

@linear has spent total in $35k in marketing, but we have built a brand from the actions we do.

The trap here is that many “product hackers” just try to brute force their way in to PMF/companies and never stop to think why they are doing what they are doing.

[Jonathan Legge @JonathanLegge_]

@intercom gets great gifting is an essential part of a remarkable customer experiences and @andopen_ is pretty good at great.

[andreu @aandreug]

📦 Leveled up my skills with @intercom’s Academy for @framer support and got a surprise – a cutting board! Skill growth and kitchen upgrade in one! 👨🏼‍🍳

[John Collison @collision]

Stripe Sessions is next week in San Francisco! We’ll share 30+ product updates, talk about the future of payments, chat with Jensen Huang, @fidjissimo, and @lhsummers, and host an expo showing the latest in AI with @Monumental_Labs, @AnthropicAI, @GitHub, and @elevenlabs. https://t.co/3zFjIkgIdR

[Jonathan Legge @JonathanLegge_]

A massive, meaningful milestone. &Open is now certified B Corp. Less gifts but better gifts. I’m often asked why &O is different? When emboldened I might say it’s because we give a shit, we really do care. Well now we certifiably care. Proud of the team, excited for more.