Jorge Mendes

Mobile Developer, Security Enforcer, IoT Enthusiast

[Roberto Ferraro @FerraroRoberto]

“Luck” is often just unnoticed hard work.

[Roberto Ferraro @FerraroRoberto]

Micromanagement is ineffective and unnecessary, and the key to success is trusting teams to fulfill their roles.

[Derek Devicemanager @IT_unhinged]

An employee just asked for a second monitor.

Standard request.

Usually takes 3 clicks to approve.

But they submitted the ticket under Software Procurement instead of Hardware Request.

If I process it, my internal audit metric takes a hit for cross-category resolution.

So I rejected it and told them to submit it correctly.

They submitted it under Network Outage.

I rejected it again.

They emailed me directly, CCing their director, asking why I am blocking their productivity.

I replied all with a link to our KB article on How to Select the Correct Dropdown Menu.

The director replied to me privately to just give them the monitor.

I said I would, pending a properly categorized ticket.

Eventually, the ticket arrived in the right queue.

I approved it in four seconds.

Time to resolution: four seconds.

Process is a beautiful thing.

[Roberto Ferraro @FerraroRoberto]

"Forty hour work weeks are a relic of the Industrial Age. Knowledge workers function like athletes—train and sprint, then rest and reassess.” Naval

[Roberto Ferraro @FerraroRoberto]

We can feel the frustration of trying to change others, or the infinite possibilities of changing ourselves.

[Roberto Ferraro @FerraroRoberto]

“Designing structures for input, another powerful tool, also serves as an invitation for voice.” - Amy Edmondson, the Fearless Organization

[Roberto Ferraro @FerraroRoberto]

Day after day.

[Roberto Ferraro @FerraroRoberto]

The five dysfunctions of a team by Patrick Lencioni

[Roberto Ferraro @FerraroRoberto]

"Teaching is more a way for the teacher to learn than for the student to learn". Naval.

[Roberto Ferraro @FerraroRoberto]

“no pressure, no diamonds”

[Roberto Ferraro @FerraroRoberto]

Shaming others is never acceptable.

[GoLimitless @GoLimitlesss]

Ideas are easy. Execution is hard. Consistency is harder - @thejustinwelsh

[Roberto Ferraro @FerraroRoberto]

Make a bigger impact by saying less.

[Ash Lamb @ash_lmb]

Action, action, action!

[Roberto Ferraro @FerraroRoberto]

"Consistency enlarges ability.” - James Clear

[GoLimitless @GoLimitlesss]

As long as the dice is still rolling, you will get your six.
For now, we clap for others and show love - Solomon Salvis

Every person getting their six is proof that yours is possible. Stay patient, stay kind, and keep rolling.

[GoLimitless @GoLimitlesss]

We only regret what we never try - Alex Hormozi

[Ethan Evans @EthanEvansVP]

I screwed over one of my top engineers when I was a Senior Manager at Amazon. He felt betrayed, found another job, and resigned. This is a dark spot on my career, so learn from my mistake. Here’s the story:

[GoLimitless @GoLimitlesss]

Success is sequential, not simultaneous - Gary Keller

True progress follows a sequence—first you crawl, then walk, then run. Those who try to skip steps crash back to the beginning.