Joseph Crean

Avid Boston Sports Fan...Public Safety Professional....Dedicated servant leader

[Joseph Crean @JosephCrean0236]

Check out my first leadership article @"Lawnmower Leaders: Mowing down the morale of your Emergency Communication Center"https://t.co/8cnBh6gUz5 on @LinkedIn

[Joseph Crean @JosephCrean0236]

Thank you @RealJackEdwards for taking the time to record this awesome shoutout for my @ROCCC911 staff for #NPSTW they were very excited to see it! It’s been a great 19 year run, enjoy your retirement

[Joseph Crean @JosephCrean0236]

@cvspharmacy is it SOP for your managers to tell customers that the pharmacy does not have to answer the phone? How’s that for customer service? On hold for well over an hour (and counting) to refill my son’s antipsychotic medication and was told they don’t have to answer my call

[Joseph Crean @JosephCrean0236]

@NESN if your going to charge $30 a month for 4k @NHLBruins games at least have an app that can support it..3 games in a row now where your app keeps freezing and glitching making the game unwatchable…thank christ for @985TheSportsHub

[Joseph Crean @JosephCrean0236]

@Toucherandrich can court be in session tomorrow!?!

[Barstool Sports @barstoolsports]

Wait. What just happened on ESPN?! https://t.co/NLBDCSmWpO

[Jerry Lawler @JerryLawler]

Me and Andy Kaufman did that sh*t 35 years ago!!

[Joseph Crean @JosephCrean0236]

New EMD system coming means a lot of prep work such as updating SOPs..but couldn’t miss out on this amazing free training opportunity at #bethedifference2022..any of my PSAP/ECC friends if you haven’t registered or checked this out I highly recommend it! Tons of great classes!

[Joseph Crean @JosephCrean0236]

@Patriots Send Bryant to the practice squad!

[Joseph Crean @JosephCrean0236]

@Patriots Ohh it’s over

[Joseph Crean @JosephCrean0236]

So proud of these 17 dedicated and talented staff members! I started SHOW UP after seeing a presentation from another center and I’m glad to see it paying off for us!

[ROCCC 911 Dispatch @ROCCC911]

Director Mahoney and Deputy Crean are honored to announce 17 ROCCC Dispatchers have been recognized for outstanding performance. These dispatchers will be honored at a formal ceremony at a later date. #Regional911 #Strongwork #leadingtheway

[Joseph Crean @JosephCrean0236]

This is a great example of empowering your people…just because you don’t have the “Supervisor” title does not mean you can’t teach the team anything, or you can’t teach..everyone has something to offer!

[ROCCC 911 Dispatch @ROCCC911]

In between emergency calls ROCCC staff spend time learning from each other. Staff review topics from general operations, through scenario based emergency response drills. #alwayslearning

[Joseph Crean @JosephCrean0236]

Couldn’t be more prouder of this team! Everyone of them really took the course seriously, and proved they can SHOW UP and be CHAMPS! I’m very excited to get this course rolled out to even more! ECC Leader II will follow in 2022! #LeadershipMatters #investinyourstaff

[ROCCC 911 Dispatch @ROCCC911]

The Leadership Team completed the final week of the Emergency Communications Center Leader I program. Today Leaders learned about basic Human Resource Elements, and ways to motivate their employees. They wrapped the day presenting a topic assigned to them #leadershipdevelopment

[Joseph Crean @JosephCrean0236]

Any of my PSAP friends interested in free training? I’m looking for some volunteers to attend my ECC Leader I course. The course starts 9-8-21 and will run every Wednesday 9a-5p until 10-6. Looking for a group to attend and critique my new class..DM me if you’re interested

[Joseph Crean @JosephCrean0236]

Come join the team! I’m looking for 4-6 Full-Time staff members..

[ROCCC 911 Dispatch @ROCCC911]

Do you have what it takes to answer the call? The ROCCC is hiring full-time Emergency Communications Dispatchers. Come join our growing family. Apply today! https://t.co/PXSYloLBCB

[ROCCC 911 Dispatch @ROCCC911]

We want to share some advice on what to expect if/when you need to call 9-1-1. #didyouknow there is a silent call procedure we use if you are unable to speak when you call us? #911faq #Regional911 #themoreyouknow

[ROCCC 911 Dispatch @ROCCC911]

#didyouknow if you wanted, you can turn off the auto 911 dial feature on your Apple devices? Simply open your settings, select Emergency SOS, and uncheck the the two options. Since this feature was born, our 9-1-1 accidental calls have increased steadily. #911faq #themoreyouknow

[Joseph Crean @JosephCrean0236]

My 4th integration..a little over a year of hard work, dedication, meetings, and sacrifices from a lot of people up here! So excited to Welcome Hanover..6 and growing!

[ROCCC 911 Dispatch @ROCCC911]

As of 10:00 we began taking on all Emergnecy Communications Operations for the town Hanover. Welcome Hanover Police and Fire, and thank you, and the citizens of Hanover for entrusting us with this duty. Thank you to Hanover ECC for their 60 years of dedicated service.

[Joseph Crean @JosephCrean0236]

This is a great training for anyone interested in PIO and social media for your agency. Learn from the best in the business! You don’t want to miss this class!

[Chief Reardon @chiefreardon]

**NEW TRAINING CLASS**

Social Media/PIO training sponsored by PCFRTA on April 30th. Capacity is limited.

#socialmedia #training #PIO

Contact info below.

[Joseph Crean @JosephCrean0236]

Still time to apply! We’re conducting Zoom Screenings now with in-person interviews to follow. New town coming in July, lots of room for career growth

[ROCCC 911 Dispatch @ROCCC911]

The next ROCCC star could be in one of these files...Is your name in there? Don’t wait apply today! Don’t miss your opportunity to join our rapidly growing family! Part-Time to start with great potential to turn Full-Time. Apply at https://t.co/edvgiKIJx2

[Joseph Crean @JosephCrean0236]

@MJFromTheNS Great read you won’t be disappointed!

[Joseph Crean @JosephCrean0236]

This weekend’s read..definitely a good read for any current or aspiring #911leader! #neverstoplearning #peoplefirstleader