This Saturday we had an intimate exclusive reading of More Than a Crown Such a beautiful moment shared with you all 🤍 Grateful for everyone who joined me on this journey. #MoreThanACrown
Whether you like it or not, the book will be published and chances are, you’ll end up reading it. So, thank you all for the free publicity.😙 And thank you for working overnight,your effort doesn’t go unnoticed.😌 @NaomieNishimwe I’m a proud big sister 😘
S6 failed her, but life didn’t , Naomie is publishing her book while some of her loudest critics are degree holders sleeping at their parents’couch bitter , broke and jobless😂😂😂
Envy is loud. Results are louder , our grade doesn’t seal our fate mn🤷🏽♀️
@NaomieNishimwe turakwemeran ratsan 🎉🎈🍾🎊
@Panther_onca@NaomieNishimwe Nta byago biri mu kuvumbura ukuri no gusaba ko amategeko yubahirizwa. Ibyago nyakuri ni ugukomeza gukora nabi nta wubivuze.
We spoke up about our experience and were met with backlash, only to later find out the hotel wasn’t even operating with a valid license. This isn’t just about one event it’s about accountability and doing right by people who put their trust in you.
@rukundo_ian@TetaJessi le responsable lui-même avait dit que ça ne devait pas être facturé, donc ce n’est pas qu’on ne peut pas payer, c’est qu’on refuse à juste titre de payer pour un service qu’on n’a pas reçu. Merci de ne pas tout mélanger svp 😒
@rukundo_ian@TetaJessi Ce genre de propos est franchement absurde. Quelqu’un qui a payé 30 000 $ sans discuter n’aurait aucun souci logique à payer 5,2 millions si le service était à la hauteur. Le problème n’a jamais été l’argent, c’est la qualité du service ou plutôt son absence.
I stayed at that hotel before—never again.
The owner clearly doesn’t care about his reputation, and the management knows nothing about service delivery.
Worst service I’ve experienced in Rwanda.
They ruined my holiday last year.
But I am sure RDB will help them!
#Rwanda
@RGisanintwari To sincerely apologize to a customer for poor service, acknowledge the mistake, express regret, explain what happened (briefly), and offer a solution or compensation. Focus on empathy and take full responsibility without making excuses.