Jules Roberts

Helping organisations become more Human & Brain Friendly. Supporting them to improve their teams' wellbeing. #HumanLeaders

[Jules Roberts @JulesRoberts13]

@DreamlandUK I've 2 elderly relatives who are waiting for their heated throws and its freezing. All paid for online on 9th Oct. No comms from you, I've written 2 emails and called you 3 times. I'm struggling to get a response owing to the system you have in place. Please HELP!

[Jules Roberts @JulesRoberts13]

@CharleyCrowther Hey Charlotte, can you send me any details...

[Jules Roberts @JulesRoberts13]

@AmandaCookson #humanleaders
Agreement from all that this is how we work here
Consistency in everything you do
Call out bad behaviour whenever you see it
Recognise positive intent
Challenge well
Care for all, our communities, our clients, our customers, our colleagues...

[Jules Roberts @JulesRoberts13]

@AmandaCookson #humanleaders
Positive intention and concern for others in the workplace is esential to building trust, loyalty, community, collaboration and finally collective performance - how can you care too much...

[Jules Roberts @JulesRoberts13]

@AmandaCookson #humanleaders
Number 1 - Power and position should be held with the greatest of respect when working and in a position of leader

[Jules Roberts @JulesRoberts13]

@AmandaCookson #humanleaders
It's always been important but I think it's mores now.
Who would chose to work in an organisation that had leaders who have poor self awareness, little empathy, compassion or genuine care for others?
I've experienced it, hated it & will never do it again

[Jules Roberts @JulesRoberts13]

@AmandaCookson #humanleaders
A lovely thought to end on...
I vote for removing the fear of failure from learning to support more joy! ....repeat...repeat...repeat

[Jules Roberts @JulesRoberts13]

@AmandaCookson #humanleaders
Coaching is by far one of the most impactful interventions. As we all know it is unique to the individual or group and supports everyone to work out their own solutions to their problems. What other intervention delivers this?

[Jules Roberts @JulesRoberts13]

@AmandaCookson It's not to fix a problem in my mind it's about being able to work with a problem to find a solution when it occurs.

[Jules Roberts @JulesRoberts13]

@GautamGhosh @AmandaCookson #humanleaders
I agree Gautam...

[Jules Roberts @JulesRoberts13]

@AmandaCookson #humanleaders
If you are able to recognise and celebrate your achievements our Mr Imposter fades away into the distant background! Humans are so clever!

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
Yep, being in a good headspace and away from burnout helps!

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
I agree it can be hugely motivating or scary as hell!

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
They won't if there is truly no learning culture!
Are the leaders leading the way in their professional learning?

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
I wonder if 90% actually actively do this?
I think it is probably lower in my experience, I wonder what would happen if it was 90%

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
I'm not sure the word responsible sits right with me.
It's a collaboration... everyone benefits

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
Oh my, so many ways to answer this...
The organisation should provide and encourage a learning environment.
It's down to individual to engage and recognise the importance of professional development.

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
As an organisation and a team our strengths and skills are popped into the melting pot in service of delivering whatever the purpose is.
Just thinking, is it possible to be good at everything? Isn't it normal that we all have areas that we need to work on?

[Jules Roberts @JulesRoberts13]

@AmandaCookson #HumanLeaders
I have never been offered these Ms Cookson!