This is what you can expect if you buy roborock. A faulty device under warranty that you need to repack to send for check. Then they try to convince you to accept a refurbished device as replacement!! Completely disregarding their legal obligation. 6-7 emails later, they are now trying to reduce the warranty of the new device that they still have to send us… again completely illegal. never ever buy roborock.
Dear Customer,
Thank you for your patience during the repair of your device.
Our technical team has completed a thorough diagnosis, and we want to provide full transparency on the situation.
During the repair process, our engineers found that your device could not pass the factory calibration procedure in the final test. This calibration is essential to ensure the component meets our strict performance and quality standards. Despite our best efforts, the device cannot be restored to the full, original factory specification that we guarantee for all our products.
To ensure you receive a device with guaranteed functionality and experience, we recommend a f ree replacement with a Certified Refurbished Saros 10R black.
Q: What is a Certified Refurbished Unit?
- Source & Process: These are devices returned in the first 30 days of purchase winthin the return window. They are sent back to our official refurbishment center.
- Standard: Each unit undergoes a stringent refurbishment process: it is fully inspected, any defective parts are replaced with genuine components, and it is thoroughly cleaned and sanitized.
- Testing & Quality: It then passes the same full functional testing as a brand-new unit.
- Condition: The unit you will receive is in good condition (90% new).
- Warranty & Accessories: It carries over the original warranty of the old unit, and includes a set of original accessories.
Please let us know if you can accept the Certified Refurbished Replacement so that we can initiate the shipment. If you have any questions, we're happy to address them.
Thank you for your understanding.
Best Regards,
Roborock Support Team
@SAS Worst airlines. They managed to lose our luggage on both ways. Then they tried anything possible to avoid reimbursing emergency purchases. Avoid at all cost
@spvie SPVIE Assurances ignore mes réclamations et ne respecte pas ses obligations légales.
Malgré mes appels et demandes répétées, aucune réponse depuis des mois.
Je vous mets en garde contre cette compagnie qui traite ses assurés avec mépris.
Évitez SPVIE Assurances.
@spvie SPVIE Assurances ignore mes réclamations et ne respecte pas ses obligations légales.
Malgré mes appels et demandes répétées, aucune réponse depuis des mois.
Je vous mets en garde contre cette compagnie qui traite ses assurés avec mépris.
Évitez SPVIE Assurances.
@spvie SPVIE Assurances ignore mes réclamations et ne respecte pas ses obligations légales.
Malgré mes appels et demandes répétées, aucune réponse depuis des mois.
Je vous mets en garde contre cette compagnie qui traite ses assurés avec mépris.
Évitez SPVIE Assurances.
@BarbaraBrendt@dvorahfr@elonmusk Au sujet de la transition écologique.
ASL: est ce que c’est vraiment une conviction ou c’est aussi beaucoup de l’opportunisme?
EM: it’s certainly not opportunism = ce n’est en aucun cas de l’opportunisme
Traduction de la voix off: évidemment il y a une marge d’opportunisme..
@FranceAuVietnam@FranceInHCMV Aucun respect ni pour la personne qui postule pour un visa, ni pour la famille française qui fait l’effort d’aller en mairie pour faire une invitation officielle. Les consulats ne sont ils pas là pour rendre service? Pourquoi un tel mépris??
@qatarairways Dear Qatar airways. Is it normal not to get the multiple time promised response from your customer service after more than 5 weeks? You guys messed up badly my ticket change and I have ended paying 500 USD extra for a ticket that I already paid. Do not fly Qatar!!