@jakepaul Oh… We’re good enough for your tax breaks in Puerto Rico and to cheer your fake boxing fights. You are just another racist. A fake Puerto Rican neighbor.
2 Puerto Rican landscapers were verbally assaulted and physically harassed by a man and woman in Middletown, Connecticut who complained that the landscapers were making too much noise. This video was recorded by Jose Martin who owns J. Martin landscaping. He and a man he says is his brother were accosted by 62-year-old Robert Shaw and 58-year-old Sharon Bourgeois-Williams who came out yelling rascist slurs at them, suggesting that they are the reason the border wall should be built and that one of them is in the country illegally.
Puerto Ricans are U.S. citizens. The man and woman suspects were arrested for disorderly conduct. The female suspect cried on camera telling a news reporter that she's sorry and she'd been drinking and hasn't been herself lately. She claimed she's not a racist and that her son is Puerto Rican. The male suspect said they were in the wrong and he also apologized.
https://t.co/ma7wg6oIZz
.@ShaneCompany Jewlery Apologizes To Puerto Rican Man/U.S. Servicemember For Denying Him An Engagement Ring Because A Company Employee Didn't Accept His Puerto Rico Driver's License As Valid U.S. ID
Shane Co. founder Rordan Shane offered his "sincerest apology" to United States servicemember Abdiel Gonzalez, (who hails from Puerto Rico) who recently tried to purchase an engagement ring in California where he is now stationed for the U.S. Army. Gonzalez says an employee at the Shane Co. store in Roseville, California didn't accept his Puerto Rico driver's license when he walked into the store to purchase the ring that he says he fell in love with and seemed just right for his soon to be wife. When the employee didn't accept his licesne, Gonzalez says he then showed his military ID to back up the fact that as Puerto Rican he is a U.S. citizen, but the employee, Gonzalez says, didn't not accept either ID as valid. "I felt discriminated and treated like I was a lie," Gonzalez told me.
Gonzalez later the bought the ring online. There he wasn't asked for a drivers license. He wrote a message to Shane Co through their Facebook account but never heard back. After seeing my recent reports about Puerto Rico IDs not being accepted at Hertz, Avis and Kroger, Gonzalez reached out to me to share his story.
I called Shane Co. The response was swift:
"We are deeply sorry for his experience and are making every possible effort to ensure that it never happens again. This is not reflective of our brand values and was not done with malicious intent. We have investigated the matter and assessed that we need to improve our employee training with respect to this particular detail. To ensure this does not happen again, our team is actively planning special training so that others may learn from this occasion. The Shane Co. store manager would like to reach out personally via phone call to apologize and gather any additional insights about his experience….Shane Co. takes the experience of its customers very seriously. This does not reflect our core values or our high standards for customer experience. Rordan Shane, CEO & President, will be reaching out to Mr. Gonzalez to personally offer his apologies. Mr. Shane would like to offer Mr. Gonzalez and his wife a store gift certificate for $1000 and a donation of the same amount to a charity of Mr. Gonzalez’s choice."
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The following statement is from Rordan Shane, CEO of Shane Co.
I am writing on behalf of Shane Co. to express my deepest apologies for the unfortunate experience you had at our Roseville location. We are genuinely sorry for the inconvenience and frustration you encountered, and I assure you that we take this matter very seriously…We deeply regret that we fell short, and we appreciate your patience and understanding as we work to rectify the situation.
We have conducted a thorough investigation into the matter and have identified the shortcomings in our customer service processes that contributed to your negative experience. Rest assured, we have already taken immediate steps to address these issues to prevent similar situations from arising in the future. It is our priority to uphold the highest standards of customer care, and we will use this incident as an opportunity to learn and improve…In recognition of the inconvenience and frustration caused to you, we would like to offer you a gift certificate in the amount of $1000 and a donation in the same amount to a charity of your choice. We genuinely value your satisfaction as a customer and hope that this gesture helps to restore your trust in our brand. Additionally, we will be implementing additional training programs for our customer service representatives to enhance their skills and ensure a more positive experience for all our valued customers…Thank you for your service to our country, and we hope that you will give us the opportunity to serve you better in the future...
Sincerely,
Rordan Shane
President & CEO
Hoy atendí una mesa de un cumpleaños de 10 personas. $250 y pico de dólares la cuenta. CERO de propina. Ni tan siquiera el “quédate con lo que sobra”. Eso es una falta de respeto.
Excelente momento para recordarles que si no van a dar propina, coman en un fast food o cocínense.
BREAKING: The CEO of @Hertz wrote a letter to Puerto Rico‘s representative in Congress stating that Hertz has rewritten its policy to make it abundantly clear that Puerto Rico is a U.S. territory - not a foreign country - & because of that Puerto Rico driver’s licenses are not international IDs they are just as valid as any ID from any state in this union. This news follows the story I first reported last week, where a Puerto Rican man at the New Orleans international airport was denied a rental car because at least two Hertz workers said his license was international. On top of that, the man who recorded the incident, had the police called on him by a Hertz employee who said he can never rent from Hertz again because he recorded the incident. *She was wrong; he can rent from Hertz again*. The police officer who responded to the call was dismissive and rude and is now the subject of an internal investigation by his police department because the customer, Mr. Humberto Marchand, filed a complaint with the @KennerPolice. Following our report, Representative @Jenniffer wrote a letter to Hertz asking for a companywide educational campaign, and she got it.
Lastly: Puerto Ricans are United States citizens. Please share.
Here’s the police body cam video showing what happened when a @Hertz worker at the New Orleans airport called police because a Puerto Rican man kept insisting that his drivers license was valid. The Hertz worker denied the man his pre paid rental car because he couldn’t present his passport. The Hertz worker thought Puerto Rico was another country and so she insisted the man needed to show a passport. He didn’t. He is a U.S. citizen as are all Puerto Ricans.
This body cam video was first obtained by @FOX8NOLA.
You can judge for yourself the unidentified @KennerPolice officers demeanor / behavior. Marchand found it to be extremely rude and demeaning.
As for the Hertz worker, she seen on video saying to the customer, Humberto Marchand:
“Because you recorded as you’re not gonna be able to rent from Hertz ever!”
That’s not true. Hertz has already apologized to Mr. Marchand publicly and stated that the employees were wrong and will be retained.
It is clear that neither the officer, nor the Hertz employee, know that Marchand is right: his driver’s license is as valid as any other license issued in any other state. He didn’t need to show a passport to anyone. The officer could’ve provided clarity to the situation based on the fact that Puerto Rico is not a foreign country. He did not or was unaware of that fact.
In my initial report, I stated that Marchand heard the officer say that he would call border authorities. The body cam video does not show that.
As @FOX8NOLA’s @news_fuentes reported, the officer said: “Do not come back up here and cause any more disturbances.”
In the body camera video, Marchand asks, “You’re going to call what? Border services?”
Yo era la típica que se desacomodaba para que otros estuviesen bien, pero por mi no hacían lo mismo, por eso de un tiempo para acá decidí que cada quien cuadre y acomode lo suyo.
mi tipo de hombre es el hombre que resuelve, que si hace algo mal mueve cielo y tierra para arreglarlo, que si me ve mal me soluciona el mundo, que hace lo que sea con tal de verme feliz
Impresionantes las cifras del turismo para Puerto Rico en el primer trimestre del 2023, según el portal Travel Pulse:
✈️ Pasajeros aéreos: +21% vs. 2022
🏨 Hoteles & Propiedades de ocupación turística: $500M en ganancias (+78% vs. 2022).