Octobre Rose & Sensibilisation Retour sur une session d'échange enrichissante avec notre médecin du travail, autour de la prévention et du dépistage des cancers du sein et du col de l'utérus. La prévention sauve des vies : faites-vous dépister !
Across communities in #Nigeria, JForce consultants like Okechukwu in Owerri, Imo State, help make online shopping more accessible by introducing customers to the convenience and opportunities that #ecommerce offers. 🇳🇬🛒📦
💡DID YOU KNOW?
Customer service is no longer limited to phone calls.
In e-commerce, customers can now connect with brands through live chat, social media, messaging apps and AI-powered chatbots making support more accessible throughout the shopping journey.
Source: UNCTAD / World Bank
#DidYouKnow #Ecommerce #CustomerExperience #DigitalCommerce #Jumia #ecommerceWeek
Thrilled to welcome Jumia’s Board, Jonathan Klein Dr. Akinwumi Adesina, Anne Eriksson, Hassanein Hiridjee and Ben Faw to #Kenya and showcase the momentum behind the country’s digital economy & e-commerce growth📈📊🇰🇪
➡️ From our local teams and Pickup Station agents to the #SMEs and entrepreneurs building their businesses online, the visit highlighted how #ecommerce is becoming an increasingly important part of Africa’s economic transformation.
#Kenya is at the forefront of this evolution, with a growing digital ecosystem, an increasingly connected consumer base, and huge opportunities for businesses to embrace online commerce.
As e-commerce continues to grow across #Africa, Kenya is showing what the future can look like.
Proud of what our teams and partners are building together! @JumiaKenya 🚀
#Jumia #ecommerce @AXIANTELECOM #DigitalEconomy #Growth $JMIA
Parce que votre satisfaction vaut toujours ce pas de plus !
Du 5 au 9 octobre, c’est la Semaine Internationale du Service Clients sous le thème « The Extra Mile ».
MERCI À nos équipes support et à nos clients 💙
@Jumia_Group
🎊 @JumiaKenya is delighted to welcome the Jumia Board, Ben Faw, Anne Eriksson, and Jonathan Klein, to #Kenya for an insightful visit showcasing the impact of #ecommerce on local communities, entrepreneurs, and businesses.
▶️ They engaged with our local teams, pickup station agents, and SME partners who are helping drive the growth of Kenya’s digital economy.
▶️ The visit also included a tour of Jumia Kenya’s integrated 11,000 m² warehouse and logistics facility in Nairobi, highlighting our continued investment in technology, infrastructure, and operational excellence to deliver faster, more efficient, and scalable services to customers across the country.
🙏 Thank you to our teams, agents, and partners whose dedication continues to strengthen Jumia’s mission of creating opportunities through digital commerce.
As Jumia continues to expand its reach across Nigeria 🇳🇬, we are making online shopping more accessible, convenient and dependable for more customers, wherever they are. 🚚
In Benin City, Nigeria, Blessing Zainab shares why she chooses to shop with Jumia, from the convenience of Pick-Up Stations to the ease of returning an order and receiving a refund. 📦
#JumiaNigeria #Ecommerce
Dans les coulisses de la livraison avec 𝐃𝐞́𝐛𝐨𝐫𝐚 𝐃𝐢𝐛𝐲, 𝐃𝐨𝐨𝐫 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 𝐜𝐡𝐞𝐳 𝐉𝐮𝐦𝐢𝐚 𝐂𝐨̂𝐭𝐞 𝐝’𝐈𝐯𝐨𝐢𝐫𝐞 !
🎧 Regardez l'épisode complet sur YouTube 👉 https://t.co/GhDHCFUaL7
@Jumia_Group#JumiaCI
E-commerce at the World Trade Organisation: Unlocking Africa’s Digital Services Trade Potential
Jumia was present at the #WTOPublicForum 2026, contributing to conversations on how #ecommerce is opening new opportunities across #Africa, from empowering entrepreneurs and expanding consumer access to supporting jobs and connecting local businesses to regional and global markets.
🚀 To scale e-commerce and unlock its full potential, we need smart regulation from local regulator and stronger public-private collaboration.
@wto
AI is rapidly changing how e-commerce businesses operate, from customer interactions to fulfilment and risk management.
What’s your take?
Which area will AI have the biggest impact on e-commerce over the next 3 years?
#Jumia#AI#Ecommerce
Jumia is contributing to the conversation on the future of digital markets in #Africa.
At the inaugural ECOWAS Regional Competition Authority (ERCA) Conference in Banjul, Uche Allison, Head of Legal, @JumiaNigeria, joined industry and regulatory experts to discuss competition challenges and regulatory responses in digital markets.
We remain committed to constructive engagement as Africa’s digital economy evolves.
#Jumia #ECOWAS #ERCA #DigitalMarkets
Jumia recently hosted an Acquisition Forum in Yiwu, China 🇨🇳, bringing together nearly 500 sellers and manufacturers. The forum featured insights into Jumia’s 2026 growth, African market opportunities and first-hand insights from a Jumia seller.
Held during Jumia Executive Vice President, Finance & Operations, Antoine Maillet-Mezeray’s working visit to China, the forum reinforced Jumia’s commitment to strengthening connections between Yiwu’s supply ecosystem and African consumers.
#Jumia #Yiwu #CrossBorderEcommerce #Ecommerce #Africa
🌍 DID YOU KNOW?
Africa is home to some of the continent’s largest and fastest-growing economies, including South Africa, Egypt and Nigeria.
These numbers offer another perspective on the scale of Africa’s markets and the opportunities for trade, technology and digital commerce across the continent.
#Jumia #DidYouKnow
At the 2026 CCBEC Cross-border E-commerce Fair in Shenzhen, China, #Jumia brought African e-commerce opportunities closer to international sellers, creating a platform for meaningful engagement, market insights and new possibilities for cross-border trade.
➡️ Through our booth and dedicated forums, Chinese sellers gained practical insights into Jumia’s latest platform policies, emerging opportunities across African markets, high-potential product categories and trends shaping consumer demand.
By connecting sellers with Africa’s growing digital marketplace, Jumia continues to help businesses expand their reach while bringing more products and greater choice to consumers across the continent.
#Jumia #CCBEC2026 #CrossBorderEcommerce #Ecommerce #Africa