@Samsung COMPLAINT no 8068114951-
Now comes the interesting part.
Display change requires new remote
Another person comes from Reliance Service Centre, demands money for new remote The old remote will not work on the new display and the Company will change the Display but not Remote
@Samsung COMPLAINT no 8068114951- Were the Service centre persons & technicians delaying the replacement?
The display was changed by Saurabh Maurya but the remote doesn't work, which the technician must be aware of.
@Samsung COMPLAINT no 8068114951 I enquired from Mr Jayesh and Mr. Akash the reason for the delay. Mr Akash was unable to respond and even disconnected the line
Suddenly on 15th September the display is received .
the question is
Was the display already available
@Samsung COMPLAINT no 8068114951--Customer has to learn from SAMSUNG and JIO on how to harras
After 8 days when there was no response I called the Technician Saurabh Maurya. He said it will take another 5 to 6 days
I called 8080992233 on 14th and enquired
@Samsung COMPLAINT no 8068114951--Customer has to learn from SAMSUNG and JIO on how to harrass customers and make money.
SAMSUNG TV was purchased from Reliance JIO JUHU store. During warranty the TV went blank.
The technician said DISPLAY required to change
and will be done in 5 days
I expect a reply at the earliest failing which I will be constrained to take action at your entire risks and consequences and costs thereof.
1) Why remote not been changed with Display?
2) why warranty should begin from 15th September 2024 , on the day Dis[play has been replaced
Why remote changed with display?
And why delay replacement if the display was available in the Godown?
Why should the warranty be from the date of purchase and not from the date of replacement of Display?
Kindly respond at the earliest
On 14th september 2024 I was informed that Replacement of Display will take time. However when I posted on Linked in and https://t.co/bEqupAvUjy , the display was sent on 15th for replacement.
WHY the harassment?
COMPLAINT NO 8068114951
DISPLAY CHANGED under warranty but remote not changed which should have been done but the service center wants to make some money