@HWailoo @TenJoanne@britishairways From @britishairways? As if. Haven’t heard a peep from them. I'd call to complain but pretty sure that if it's a 45 min + wait on the customer service line, it would be twice that on the complaints line!
Totally useless service from @britishairways today. Trying to change a flight due following the death of a close friend. 45 mins on hold on the customer service line and still no answer. Gave up and bought a second ticket. World's favourite airline? My arse it is.