@SouthwestAir I could understand if I try a change while you have a chance to sell that seat, but to fly empty seats over getting a customer home early is a choice
@SouthwestAir , Disappointed that Southwest would charge $175 to take an earlier flight when you are in the airport and early for your flight #reasonstoflyanotherairline
@SouthwestAir I understand the restrictions placed due to purchasing a value fare, but when an agent/company chooses to fly empty seats over placing a passenger, it is frustrating.