Kashmir Bulletin

Kashmir Bulletin is a news platform based in Kashmir, where you find comprehensive coverage and up-to-the-minute news, feature stories and videos across Kashmir

[The Quint @TheQuint]

When Burhan Nazir learned that Kashmir Bulletin had been withheld in India, the executive editor of the Valley-based digital outlet was stunned. For years, the platform has built a steady readership by reporting on local civic issues, governance, and social developments in Kashmir. But, as readers in India could no longer access the website, he called the act "a deadly blow to an independent media house”.
Several news websites and social media accounts of journalists and clerics have been withheld for over a week. Irshad Hussain and Mubashir Naik write.
Read: https://t.co/zVc1rA54Iq

[Kashmir Bulletin @KB_Bulletin]

Our #Facebook Page has been restricted in India following a legal notice under the IT Act.

[Kashmir Bulletin @KB_Bulletin]

This was tolerable when such scams were carried out by unknown individuals posing as fake officers. However, Axis Bank appears to be the only bank where its own employees are engaging in similar fraudulent practices to achieve sales targets.

Before attempting to create public awareness, you should first address and rectify the internal organizational scams within Axis Bank. We raised a formal complaint almost 15 days ago, and no meaningful action has been taken. This inaction only reinforces the fact that these practices are being enabled and sustained by Axis Bank itself.

[Kashmir Bulletin @KB_Bulletin]

Why are you misrepresenting the facts? We called at 5:39. Axis Bank placed a call at 4:42 and disconnected within a second—it was so brief that I was able to take a screenshot at the same time.

This scam has been carried out by Axis Bank through unethical practices in Kashmir. The matter has been formally escalated to the RBI. We will also ensure public awareness regarding Axis Bank’s sales-pressure tactics used to push fraudulent credit cards onto individuals without their informed consent.

[Kashmir Bulletin @KB_Bulletin]

@AxisBank @AxisBankSupport Is this how customer consent and banking compliance are handled?

I received a call from your marketing team offering a RuPay credit card. I clearly refused, stating my transactions are international and RuPay does not work for my requirements.

Your representative then informed me that I could apply for a Visa credit card instead. She shared an official Axis Bank link, asked me to apply for any Visa card of my choice, and to add her Axis Bank employee code. Based on her guidance, I applied on your website and selected a Visa card.

Despite this, I later received an address verification request for a RuPay credit card, something I never applied for. I initially ignored it, but then received multiple follow-up calls.

I called back the same agent who initially guided me. She told me she had confirmed with her senior and advised me to complete address verification, stating that it was “just a procedure” and that no RuPay card would be issued—only a Visa card would be issued. She guided me step by step through the process. I have call recordings and screen evidence.

I explicitly pointed out that the screen mentioned RuPay. She replied: “Sir, don’t worry, this is on us.”

The next morning:
– A RuPay credit card was fully issued
– The card appeared active in the Axis Bank app
– CIBIL inquiries were done without my consent
When I contacted the agent again, I was given her senior’s number. After explaining that the agent herself guided the process, the response was casual and dismissive.
Your support team now repeatedly asks me to “ignore it” and keeps redirecting me. Attempts to contact your Nodal Officer and Principal Nodal Officer (PNO) have failed, as official email IDs are invalid or unreachable.
Let this be clear: this may not be a major issue for us, as we have records, call recordings, screen proof, and the resources to pursue this legally.

But what about common people?
If this is how credit cards are sold—through misrepresentation, pressure, and “procedural” excuses—how many customers are impacted without even realizing the CIBIL consequences?

Based on our direct experience, Axis Bank’s processes appear deeply flawed. We have banked with HDFC and other major banks for years and have never faced anything like this.

With Axis Bank, in just 7 months, such issues seem to be treated as normal. This raises serious concerns for customers, including people in Kashmir, who may not have the awareness or means to challenge such actions.

Unless this is resolved with complete reversal (not cancellation) and full CIBIL cleanup, we will escalate the matter to the RBI Ombudsman and appropriate legal authorities.
Public trust in banking depends on consent, transparency, and accountability—not pressure sales and procedural excuses.

[Kashmir Bulletin @KB_Bulletin]

@AxisBankSupport @AxisBankSupport It has been 15 days since Axis Bank scammed us, and there has been no resolution so far. Your DM says the same thing and is confusing. If you want to call me, please do so after 5 PM and before 7 PM — not at 9 PM.

[Kashmir Bulletin @KB_Bulletin]

@AxisBankSupport As advised by your bank, our team member attempted to contact you via email using the same address through which you indicated the complaint was received. However, the email addresses provided are invalid. This raises serious concerns and reflects improper handling of the matter.

We are aware that such practices are commonly associated with fraudulent loan applications; however, it is concerning to observe the same pattern being followed here. It is unclear how no legal complaints have been raised regarding this issue to date @RBI @RBIsays .

[Kashmir Bulletin @KB_Bulletin]

@AxisBankSupport But you just said “sorry” — is that your way of saying, “Sorry we scammed you, and there’s nothing we can do”?
Is this how you commit frauds — taking loans and issuing credit cards in people’s names without their consent?
That call made absolutely no sense and offered no resolution

[Kashmir Bulletin @KB_Bulletin]

@AxisBank Nothing has changed — it’s been 9 days and the issue is still not resolved. What kind of service should common people expect from @AxisBankSupport ? This is completely unacceptable. People should think twice before choosing Axis Bank. Sharing customer information and applying for cards without consent just to increase your user base is not acceptable. If your bank is struggling, that doesn’t justify doing such practices in Kashmir.

[Kashmir Bulletin @KB_Bulletin]

@AxisBankSupport @AxisBankSupport We have already responded with the contact details and all other required information in dm. However, we have no expectations of a resolution, as this matter directly involves Axis Bank employees.

[Kashmir Bulletin @KB_Bulletin]

@AxisBank @AxisBankSupport Is this how customer consent and banking compliance are handled?

I received a call from your marketing team offering a RuPay credit card. I clearly refused, stating my transactions are international and RuPay does not work for my requirements.

Your representative then informed me that I could apply for a Visa credit card instead. She shared an official Axis Bank link, asked me to apply for any Visa card of my choice, and to add her Axis Bank employee code. Based on her guidance, I applied on your website and selected a Visa card.

Despite this, I later received an address verification request for a RuPay credit card, something I never applied for. I initially ignored it, but then received multiple follow-up calls.

I called back the same agent who initially guided me. She told me she had confirmed with her senior and advised me to complete address verification, stating that it was “just a procedure” and that no RuPay card would be issued—only a Visa card would be issued. She guided me step by step through the process. I have call recordings and screen evidence.

I explicitly pointed out that the screen mentioned RuPay. She replied: “Sir, don’t worry, this is on us.”

The next morning:
– A RuPay credit card was fully issued
– The card appeared active in the Axis Bank app
– CIBIL inquiries were done without my consent
When I contacted the agent again, I was given her senior’s number. After explaining that the agent herself guided the process, the response was casual and dismissive.
Your support team now repeatedly asks me to “ignore it” and keeps redirecting me. Attempts to contact your Nodal Officer and Principal Nodal Officer (PNO) have failed, as official email IDs are invalid or unreachable.
Let this be clear: this may not be a major issue for us, as we have records, call recordings, screen proof, and the resources to pursue this legally.

But what about common people?
If this is how credit cards are sold—through misrepresentation, pressure, and “procedural” excuses—how many customers are impacted without even realizing the CIBIL consequences?

Based on our direct experience, Axis Bank’s processes appear deeply flawed. We have banked with HDFC and other major banks for years and have never faced anything like this.

With Axis Bank, in just 7 months, such issues seem to be treated as normal. This raises serious concerns for customers, including people in Kashmir, who may not have the awareness or means to challenge such actions.

Unless this is resolved with complete reversal (not cancellation) and full CIBIL cleanup, we will escalate the matter to the RBI Ombudsman and appropriate legal authorities.
Public trust in banking depends on consent, transparency, and accountability—not pressure sales and procedural excuses.

[Kashmir Bulletin @KB_Bulletin]

Alert sounded after suspected Pakistani #drone spotted near Indo-Pak IB in #Kathua.

[Kashmir Bulletin @KB_Bulletin]

Little hands, big imagination—Aariz Hamid Bhat crafts a #snow vehicle in Sheeri, Baramulla.
@DCBaramulla @BaramullaPolice @DIGBaramulla

[Kashmir Bulletin @KB_Bulletin]

#NEW 25-year-old man injured after walnut tree branch fell on him at Chadoora #Budgam; condition critical.

[Kashmir Bulletin @KB_Bulletin]

#Kashmir to witness another round of #snowfall starting tomorrow night, peaking on 27 Jan.

[Kashmir Bulletin @KB_Bulletin]

Inna Lillahi Wa Inna Ilaihi Rajioon. Wife of Dr Rouf passes away after being under treatment at Makkah Hospital.

[Kashmir Bulletin @KB_Bulletin]

Dangerous bike stunts spotted on National Highway. This reckless rider is risking innocent lives. Kindly Traffic Police take strict action. Bike No: JK18E2043

@igtraffic_jk

[Kashmir Bulletin @KB_Bulletin]

#Kishtwar: Army jawan wounded in first contact of encounter, Stable. Search and operation ongoing.

[Kashmir Bulletin @KB_Bulletin]

#NEW: Unidentified #drone spotted near Indo-Pak border area of Ramgarh, #Samba, raising security alert.

[Kashmir Bulletin @KB_Bulletin]

JUST IN: #Trump says 'Thank you' to the Iranian government for not hanging the rioters:
"I greatly respect the fact that all scheduled hangings, which were to take place yesterday (over 800 of them), have been cancelled by the leadership of #Iran. Thank you!"