@AmericanAir Record locator- DVRYYV seat 2C Tpa-PHL AA1559 . Since my previous complaints had been unresolved I have turned 10 segments on Delta as they seem to want to satisfy their customer at all cost. I have many decision to make in 2020 on the airline to fly my 120 segments on.
@AmericanAir Please stop flying planes being held together by duct tape. This first class seat back was missing because this plane was Brought out of retirement to fly again. The whole plane was a mess. Remember, American perception is reality in the eye of the beholder.
So tired of the attitude at @AmericanAir . You are always late, planes break , pilots time out and I donβt complain but when I need to move my flight to a bit later in the day due to a customer conflict.All I get is zero help .My goal is to take my platinum status to @Delta
Is this not enough bad news...All U.S. airlines have been hit by bad weather, but @AmericanAir has had an especially brutal summer https://t.co/bYx8Vn0ZMQ via @WSJ
@AmericanAir@americanair unfortunately that did not work even though you had space available. Become more empathetic with your customers, it will go a long way with all of the issues I have had with you this summer.
So tired of the attitude at @AmericanAir . You are always late, planes break , pilots time out and I donβt complain but when I need to move my flight to a bit later in the day due to a customer conflict.All I get is zero help .My goal is to take my platinum status to @Delta
I believe in this wholeheartedly. It's about getting in the trenches when you need too and coaching your Managers to do the same with their team. Not micro-management , just smart management https://t.co/ThiIy0yxEO