Dr. Kalyan Durbhakula

Assistant Research Professor, Missouri Institute of Defense and Energy

[Dr. Kalyan Durbhakula @KDurbhakula]

Now everyone knows @airindiain automated replies are just sent by a bot, not a real human typing behind the screen. Would @airindiain care to take real action and process my refund? @HardeepSPuri

[Dr. Kalyan Durbhakula @KDurbhakula]

@airindiain would you care to reply to my DM? Is this some kind of joke or a lame tactic by @airindiain to fraud customers by tweeting generalized automated replies and no complaint specific responses? FYI, I have filed a cheating case against @airindiain for intentionally delaying refunds.

[Dr. Kalyan Durbhakula @KDurbhakula]

PNR#J9W8H, smartfares booking ref#4ZHWJV. @airindiain refund team is terrible and so is @FlySmartFares. You guys are blaming each other for processing my refund since 5 months. This is a new low. Is this is a new way to rotate money internally between yourselves?

[Dr. Kalyan Durbhakula @KDurbhakula]

@rajanlaxman @airindiain @FlySmartFares Totally! I never traveled with AI but had to during last yr lockdown. They saw the opportunity to rake in money by banning other commercial airlines and by charging 3 times the normal ticket price. What do you get by doing this @airindia? Reply to my DM and take immediate action.

[Dr. Kalyan Durbhakula @KDurbhakula]

@mastergoenka You could travel but I heard B1/B2 visa holders are being subjected to extensive questioning at the US port of entry. You have to clearly state the purpose of visit to the officers.

[Dr. Kalyan Durbhakula @KDurbhakula]

Thank you @airindiain for helping us (NRIs) reach USA safely in these unprecedented COVID-19 times. Flight journey, in flight food, and checkin at the @RGIAHyd were great.

[Dr. Kalyan Durbhakula @KDurbhakula]

@Vivek24421277 At Hyd airport, they will give you forms, some of which are not available online. Just Be ready to fill them there. All you need to carry is your passport and ticket print out.

[Dr. Kalyan Durbhakula @KDurbhakula]

@pragati51501297 Sorry for that. Please keep tweeting and calling air India customer care. In my case, luckily I could get the ticket first time I tried. Have you followed the procedure and tips I posted in my feed?

[Dr. Kalyan Durbhakula @KDurbhakula]

@Pragya13248240 @Drnpokhriyal @airindiain @RGIAHyd @HardeepSPuri @IndianEmbassyUS Pragya, yes you can absolutely travel if your H4 visa is still active. My sister in law is on H4 and she travelled on the same flight as I did.

[Dr. Kalyan Durbhakula @KDurbhakula]

@Vivek24421277 No, if you are traveling to USA. I am not sure about other countries.

[Dr. Kalyan Durbhakula @KDurbhakula]

@Vivek24421277 Preferably AMEX followed by VISA or MasterCard.

[Dr. Kalyan Durbhakula @KDurbhakula]

@Manvi_gpt Yes. Sorry for the typo

[Dr. Kalyan Durbhakula @KDurbhakula]

@ankitcomex You need to contact Indian embassy in Jamaica and request them to put up a request to Indian government on arranging repatriation flights from Jamaica to India.
In my tweets, I am only sharing my outbound experience from India to USA.

[Dr. Kalyan Durbhakula @KDurbhakula]

@Vivek24421277 You can choose seats later from manage booking option once your booking is confirmed. Alternatively, yes they can also allocate seats during check in.

[Dr. Kalyan Durbhakula @KDurbhakula]

@poojanandurkar Yes. Directly on air India website

[Dr. Kalyan Durbhakula @KDurbhakula]

@GlobalCitizen47 Now that domestic flights are open, please plan accordingly to reach Mumbai or Delhi based on your international booking with air India. For payment, you can use Indian credit card, net payment or a AMEX card.

[Dr. Kalyan Durbhakula @KDurbhakula]

@Vivek24421277 Hi Vivek, please DM me for the procedure.

[Dr. Kalyan Durbhakula @KDurbhakula]

@NainSandeepa Hi sandeepa, please DM me for the procedure.

[Dr. Kalyan Durbhakula @KDurbhakula]

@realmounika Hello mounika, please DM me for the procedure.