Family-owned maker of original hybrid sandals, boots & sneakers, doing our part to create a positive effect in the world. We call it the KEEN Effect ๐
@CIDFUN01 We're sorry to see that this is happening to your shoes! We have a one-year warranty that covers manufacturer defects. You can learn more and create a claim at https://t.co/6Px5184xjx
@JamesBjorlie We're sorry to see that this is happening to your shoes! We have a one-year warranty that covers manufacturer defects. You can learn more and create a claim at https://t.co/5lOrEACyyg
@AJohnston0704 Oh no! We're sad to see the state of your kid's shoes! We stand behind our products and offer a one-year manufacturer's warranty on material defects. You can file a warranty claim here: https://t.co/IbuoZiWOmq. Thank you.
@PETTY429 We're bummed to hear about your boots! We stand behind our products and offer a one-year manufacturer's warranty on material defects. You can file a warranty claim here: https://t.co/z8Bv314NTV and our customer service team will be in touch. Thank you.
@ChaseAdventr333 We're sorry to see this happen to your Newports! We stand behind our products and offer a one-year warranty on material defects. You can file a warranty claim here: https://t.co/z8Bv314NTV and our customer service team will be in touch. Thank you.
@PandaMilk58 We're bummed to hear about your experience. We stand behind our products and offer a one-year manufacturer's warranty on material defects. You can file a warranty claim here: https://t.co/z8Bv314NTV and our customer service team will be in touch. Thank you.
@triallaw Oh no! We're bummed to see your Targhee boots are falling apart. We stand behind our products with a one-year manufacturer's warranty. You can file a warranty claim here: https://t.co/z8Bv314NTV. We'd recommend you look into the Targhee IV which has a new glueless outsole!
@rychel Hi Mark, we're sorry you had a bad experience with our customer service. We've asked the team to respond to your email, so please check your inbox for an update!
@RasJeff We're sorry to see this happen. Looks like they pulled a Notebook on you! We do have a one-year warranty for manufacturing defects like delamination. Please send us a direct message for more info!
@TheHumanistX Hi! We're sorry to hear that you're having a hard time reaching us! Send us a private message with your email address and we will follow up with you!