KHUSHI PANCHAL

[Jigna Panchal @jignabharuch]

@jagograhakjago

[Jigna Panchal @jignabharuch]

"Day 41 since my #OlaElectric scooter broke down on the road. After endless calls & daily follow-ups, was told my vehicle is 'ready for pickup.' Shocked to see the display tied with cable, missing side glasses, and brake pads worn out—parked outside in open air. Is this service?

[KHUSHI PANCHAL @KHUSHIP_793]

@OlaElectric Unacceptable service experience with @OlaElectric.GJ16DR 5603 issue pending resolution for 30+ days despite repeated follow-ups.Questions the efficiency &commitment of their customer service team.Has anyone else faced similar issues #CustomerService @jagograhakjago
@jignabharuch

[Jigna Panchal @jignabharuch]

29 days and counting! Unacceptable delay in resolving issue with GJ16DR 5603. Other vehicle manufacturers resolve issues faster. @OlaElectric, fix it ASAP and provide fair compensation! #OlaElectric #CustomerService #Delayed @Sandip2713 @KHUSHIP_793 @jagograhakjago

[Jigna Panchal @jignabharuch]

Day 28: Unacceptable service! GJ16DR 5603 still crippled. Despite multiple follow-ups, @OlaElectric's negligence persists. 7 days under 'approval' with NO UPDATE. Adding to my pain: wasted time, money & daily life disruption. DEMAND immediate resolution & fair compensation!

[KHUSHI PANCHAL @KHUSHIP_793]

@jignabharuch @OlaElectric @jignabharuch Yesterday I hv visited the service center for enquiry GJ16 DR 5603 & as confirmed by the service center manager, the issue has been under approval at Ola's higher authority for the past 7 days. #OlaElectric #CustomerServiceJobs

[Jigna Panchal @jignabharuch]

UNACCEPTABLE! DAY 27: GJ16DR 5603 still crippled! @OlaElectric's negligence is staggering. 26 days of broken promises, 0 days of repair. FIX MY SCOOTER NOW or compensate me for the prolonged agony! #OlaElectric #CustomerServiceFailed #FixItNow

[Jigna Panchal @jignabharuch]

@OlaElectric Not impressed with @OlaElectric olaElectric's after-sales service. 25 days and counting for a fix 🚫

[Jigna Panchal @jignabharuch]

@OlaElectric 25 days of hell! Still no resolution for GJ16DR 5603. Your incompetence has wasted my time and money. Ola should compensate me for each day of pain, stress, and financial loss. Unacceptable service! #OlaElectric #CustomerService #Compensation @Sandip2713 @PMOIndia

[Jigna Panchal @jignabharuch]

@OlaElectric GJ16DR 5603 still not fixed after 26 days! 16 days at service center + 5 days 'under approval' with no timeline. Unacceptable! Fix my scooter or compensate me for the prolonged inconvenience. When will you take responsibility? #OlaElectric #CustomerServiceFailed

[Jigna Panchal @jignabharuch]

Day 16 and still no resolution with @OlaElectric! 😤🚫 My scooter's been "sleeping" for over 2 weeks despite their promise of "high priority" service. When can I expect a fix? Losing patience and trust here! 💔 #OlaElectric #CustomerService #ScooterIssues @bhash @OlaElectric

[Jigna Panchal @jignabharuch]

15 days of struggle and no one is listening 😡🚗. Daily travel has become a nightmare. Urgent resolution needed! #CustomerServiceFail #Ola #Breakdown @OlaElectric

[Jigna Panchal @jignabharuch]

Day15: Extremely disappointed with @OlaElectric's after-sales service! Seem like you're only focused on making sales, not on supporting customers 🚗😡. Breakdown still unresolved, promises unkept. When will you prioritize customer satisfaction? @bhash Please help.

[KHUSHI PANCHAL @KHUSHIP_793]

@jignabharuch @OlaElectric @bhash @PMOIndia @nitin_gadkari @Sandip2713 My experience is also not good with their service @OlaElectirc

[Jigna Panchal @jignabharuch]

Day 14 since breakdown & Day 4 since service center accepted my vehicle 🚗😒! Barely 1.5 years old, still under warranty. When can I expect my ride back? 🤔 @OlaElectric @bhash @PMOIndia @nitin_gadkari @Sandip2713

[Jigna Panchal @jignabharuch]

@OlaElectricSupport Day 11 update: Appreciate the service center visit arrangement! However, despite accepting my scooter, work couldn't start due to a long queue with unpredictable wait time. 🚨💔 Still not fixed. Need immediate attention. @OlaElectric @bhash

[Jigna Panchal @jignabharuch]

Day 10 of my @OlaElectric breakdown issue! Ongoing ticket #9821229 (VIN: P53AWDCC3DDA28576) & conflicting appointment info (active #9714932 in booking vs #9821229 in ongoing). Customer support says they're working on it repetitively. When tho? @OlaElectric @PMOIndia Please help

[Jigna Panchal @jignabharuch]

@OlaElectricSupport Day 9 update: Still no solution, just repetitive complaint logs. Can someone pl. tell me:
1. Next steps to repair?
2. When can I expect an appointment?
3. Who can I escalate this to?
#OlaElectric #CustomerSupport #Breakdown @OlaElectric @PMOIndia

[Jigna Panchal @jignabharuch]

@OlaElectricSupport Today Day 9, till date 9-10 complaint registrations, still NO SOLUTION! 🚨 Need immediate assistance, not just complaint logging. Scooter still broken. When can I expect a resolution? #CustomerSupport #Breakdown @OlaElectric @bhash @nitin_gadkari Pl Help

[Jigna Panchal @jignabharuch]

Frustrating experience with @OlaElectric! Broken down on the road and unable to get timely service support. 7 days gone, still no resolution despite multiple follow-up emails to customer care. Email attched. @OlaElectricSupport @OlaElectric @bhash @nitin_gadkari pl. Help