Pavan Kumar KL

[Pavan Kumar KL @KLPavan]

@LGIndia @LGIndia I am extremely disappointed with the service experience from Pixel Service, Yelahanka, Bangalore. (LG authorised service center)

For over a month, my AC has not been cooling, and despite multiple visits, the issue remains unresolved. I have raised four service requests:
RNP260226013833
RNP260309084223
VCP260311037916
VCP260327050123

Your service engineer Akshath Kumar has been repeatedly pushing for an AMC instead of addressing the actual problem. Even after escalation to senior management (MD & CEO), there has been no resolution.

Gas refilling was done recently with zero improvement, and now there is loud noise from the outdoor unit. I am informed the compressor may be faulty. I have already spent ₹4500 with no result.

I was assured support but my calls are now being ignored.

This is unacceptable from a brand like LG. Requesting immediate intervention and a permanent fix, not temporary workarounds.

@LGE_Global

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