Kitty

I'm just here to complain about stuff.

[Kitty @KME0770]

@AsdaServiceTeam?

[Kitty @KME0770]

dear @asda / @AsdaServiceTeam Thanks for turning my text messages off.... I almost missed a delivery yesterday because I forgot I had an order coming and I went into work! I actually rely on the text messages to tell me my order is coming today/my driver is on their way. (1/2)

[Kitty @KME0770]

(2/2) Why can't there just be an option on my account to toggle what emails/text I want to receive, like pretty much every other company in the universe??

[Kitty @KME0770]

Can @AsdaServiceTeam help with Mobile queries? @asda_mobile seems to be inactive.
I was supposed to have my data reinstated after an error, but I'm now 3 days without internet!!

[Kitty @KME0770]

Hey @AsdaServiceTeam your refund/customer service web forms either take me around in circles, or tell me my order number is wrong, so thought I'd share here.
Unfortunately, my Schar GF Panini was more air than bread! :( Can you help?

[Kitty @KME0770]

@FirstNorwich Coop stop, Norwich Road towards city. Some people are saying the road is open now, so are all buses being told to complete the full route around Costessey?

[Kitty @KME0770]

@FirstNorwich The busses are just doing whatever the heck they want. First bus of the day seemingly just went down Dereham road, skipping Costessey all together. People don't want to have to wait in the rain for busses that never arrive.

[Kitty @KME0770]

@FirstNorwich I wasn't looking for that, I was looking for this info: The temporary timetable for Red Line 23A has had evening journeys revised to be able to serve more of our normal route, please see the link for further information

[Kitty @KME0770]

@FirstNorwich dead link?

[Kitty @KME0770]

@FirstNorwich @jmjbecks Clearly affecting both directions. 24 sat at castle meadow for 20+ minutes with no driver.

[Kitty @KME0770]

@FirstNorwich Yes, only going to be 30 minutes late! 😬

[Kitty @KME0770]

@FirstNorwich these buses (23a's) haven't moved in 10 minutes. Ahead bus is now 20 minute late. Please advise. City Bound.

[Kitty @KME0770]

@FirstNorwich So yes, I left my house at 10 to 7, and I'm still waiting for a fricking bus at 7:35.

[Kitty @KME0770]

@FirstNorwich are these buses coming, or nah? Just given up on half of your services?

[Kitty @KME0770]

@FirstNorwich Here's the funny thing. It disappeared from the app, so rather than waiting 40+ mins for the next one, I started walking down to Dereham Rd, just to have the bus fly past me at the junction. 10 minutes late, no notice. Don't get me started on the 24a that drove past too!

[Kitty @KME0770]

@FirstNorwich is this 752 bus coming?

[Kitty @KME0770]

@FirstNorwich And why aren't there any temporary stops along this new route?

[Kitty @KME0770]

@FirstNorwich So Kabin Rd stop is still being served?

Also, why couldn't the bus come up Valley Road? It would mean 4 more stops could be utilised. Instead, people are going to have to get off near Dereham road and walk all the way up.

[Kitty @KME0770]

@FirstNorwich But where's the 23a from the crown city bound? Supposed to be here at 1359 but no live time!

[Kitty @KME0770]

@FirstNorwich Any update on the Norwich Rd closure? A lot of people are going to be stuck if you just use the 23 route for the 23a.