@kayilajim Hello, to share your feedback/complain, please use this link https://t.co/O0CtTDSYtx and the team responsible for complaints and compensation will review your submission and assist you accordingly. ^VM
@adiboona@KenyaAirways Hello @adiboona, we are here to help.
Please reach out to us directly (DM) through our support handle @KQSupport with your booking details. We look forward to assisting you at your convenience. ^FS
@DixonMogaka Hello, your refund is at its final stage and is currently pending with the finance team. We kindly request your continued patience as we work towards finalizing the refund process. ^VM
@DMwenyi Hello,
Please reach out to us directly (DM) through our support handle @KQSupport with your ticket details. We look forward to assisting you at your convenience. ^FS
@NyoikeTj Hello , Kindly send us a direct message via our handle @KQSupport with your baggage file reference number or bag tag number so that we can assist you further . ^FM
@majndleb Kindly note that we have contacted our security team to confirm whether the item was recovered. We will advise you as soon as we receive their feedback.
Thank you for your patience and understanding.^YO
@BmarshallCGTN This is to confirm that we do offer direct flights from Nairobi to JFK (New York John F. Kennedy International Airport).Please let us know your preferred travel dates ^SO