… which means we won’t get reimbursed for the $100 worth of food we had prepared and was waiting on a driver to pick up. We were leaving a message to the customer when Uber Eats cancelled it!!! Nothing else we can do, other than turning off their tablet, which is what we did
@UberEats cancelled an order we already had waiting for a driver to come pick up (over $100) and they actually made it look like *WE* had cancelled it. We have been on the phone with them for 20 minutes and I am getting absolutely nothing. Such poor customer support!
It gets better: they said that the reason the order was cancelled is because I had asked the customer to pick a new flavour for one item that we were sold out of, and they have 10 minutes. Since they did not replied in time Uber Eats cancelled the order as if I had done it (1/2)
🇦🇷Hola, @isamilanga . Te felicitamos por tu emprendimiento y te deseamos la mejor de las suertes. Un gran abrazo desde Canadá!
🇨🇦Hey Isamu. Congratulations on your new endeavour, we wish you the best of lucks! We send you a big hug from Canada!
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