K_Sqwared

Tweets reflect my opinion, not those of my employer.

[K_Sqwared @K_Sqwared_]

#FeelingFestive I feel David Rose & I would be kindred spirits. @SchittsCreek

[K_Sqwared @K_Sqwared_]

@united Thank you to the @united customer service agent KB who was trying to support me virtually and the agent who I spoke to on the phone! Managed to change to an @AirCanada flight and I’m heading for the open skies.

[K_Sqwared @K_Sqwared_]

@united - not a happy customer. My flight is getting more and more delayed. No @united agent at their assigned desks, gates agents telling me to go to the desk. You’re unwilling to help me, but you’re willing to take my money. This is ridiculous.

[K_Sqwared @K_Sqwared_]

@united And now no responses. @AirCanada flights I could have taken, in fact one with open seats leaving right now. Alas, because I purchased on Air Canada but it’s a partner flight, they can’t support changing my flight.

[K_Sqwared @K_Sqwared_]

@united The issue isn’t the mechanical issue. The issue is is that there is absolutely no in person support being offered me. I don’t wanna end up spending an entire day at an airport to find out. I don’t have a flight.

[K_Sqwared @K_Sqwared_]

@united UA3701. But unless you’re here to help me get on an earlier flight to LGA or EWR, not sure what support can be offered. I appreciate technical difficulties, that’s not the issue. It’s the complete and utter lack of in-person support offered your customers.

[K_Sqwared @K_Sqwared_]

@united - unhappy customer (that is someone who pays you for a service or support). No agents at the ticket counters, and told by other airline agents to go to a US gate for support. Go to UA gate and told sorry you’re not on this flight, go to ticket agent. This is ridiculous.

[K_Sqwared @K_Sqwared_]

To start another debate @KeriCrewsonMD…these are the proper Smarties & Rockets.

Why would Rockets be called Smarties when to be a Smartie it must be a candy coated chocolate. And do you eat the red ones last?

[K_Sqwared @K_Sqwared_]

@KeriCrewsonMD

[K_Sqwared @K_Sqwared_]

@KeriCrewsonMD They are and will forever be a freezie

[K_Sqwared @K_Sqwared_]

@Bell The first thing should be I’m going take care of this for you. I was not looking for a new provider but after this conversation I will be @Bell. Again, I’m a small fish in this overpriced market, & likely to not get a response, but I will be telling those I know of this horror

[K_Sqwared @K_Sqwared_]

Why do I bother with @Bell? 3h last night to correct their error from February. What happens? They cancel my current services overnight. This morning told no problem - back up by noon. No it was not. Fast forward to 7pm & the first 45 min at home. Told rectified & give it 15 min

[K_Sqwared @K_Sqwared_]

@Bell Now being told by the case manager that “this is a result of your actions.” No actually @Bell it’s a result of yours. And when I’m calling about this, the first question from a case managers shouldn’t be “can you tell me why you’re cancelling your services?”

[K_Sqwared @K_Sqwared_]

@KeriCrewsonMD Every once in a while, you deserve a treat of some kind.

[K_Sqwared @K_Sqwared_]

@KeriCrewsonMD Amazing!! Congratulations on your positive journey

[K_Sqwared @K_Sqwared_]

@KeriCrewsonMD Having driving in Alberta, and even remote areas of Ontario, all I can say is that I 100% agree!!

[K_Sqwared @K_Sqwared_]

@KeriCrewsonMD Congratulations! It’s not an easy journey! I started mine with Pilates and getting off my arse, watching what I eat, and trying to improve my sleep hygiene! We will both get there!! Happy New Year!