@AveloAir Why after speaking with a rep and rebooking did I just receive an email for ANOTHER change?! I am traveling with a group of 9. Your leadership has failed drastically! I need a representative to contact me ONCE of my travel. #disappointing
I’m happy to report that @AveloAir was able to accommodate and rebook my travel. However moving forward, I would recommend improvement on communication. We will see how this itinerary goes! #fixed for now #AveloAir
@AveloAir have yall LOST YOUR MINDS!!!😤 how are you going to notify me of a flight scheduled for January 2025 that I booked months ago and informed me that you’re only refunding me $25 for a $300 ticket!!! I better get a FULL REFUND! And you have 196 callers ahead of me! Fix it!
@AveloAir you really insulted my intelligence. This was my first time booking. I will never fly this airline. Someone needs to contact me asap and issue me a FULL REFUND immediately. #AveloAir#badcustomerservice