@Pussyroach@VirginAtlantic@loveholidays@CMAgovUK I did pay by credit card. I’ll do that as a last resort. I’m giving them the chance to do it the right way but will do as you say if I don’t get anywhere. Thanks, bro.
Hi @VirginAtlantic.
I booked a holiday through @loveholidays which included a Virgin flight. This flight was cancelled so @loveholidays requested a refund on my behalf. They have confirmed that you declined the refund request. Can you explain why, please?
@VirginAtlantic@loveholidays They say that you hold the money. In simple terms, if the flight I booked is cancelled, would I not be entitled to a refund?
What if we replaced #EdWoodward with Ian Hislop?
1. Nobody would notice. People would just think that Ed got a bit older.
2. We'd still be a joke. But it would be a funny joke.
3. He could satirize himself saving everyone else the time.
#MUFC#ManUtd#GlazersOutWoodwardOut
@VirginAtlantic I’m not having a go at you @VirginAtlantic, I just wanted to check if what @loveholidays told me is accurate. Seems not. You can tell by their level of involvement in this convo that they don’t really care.
@loveholidays are claiming that they requested a refund for my flights from @VirginAtlantic and it was denied because the flights are non-refundable. I called @VirginAtlantic and they said that @loveholidays had not been in touch regarding my flights. Someone is lying to me.
@VirginAtlantic@loveholidays claim that they have requested this and it was denied. They won’t give me anymore information and asked me to contact you. I’m going round in circles here.
@VirginAtlantic I have asked @loveholidays on many occasions and they keep saying that you’ve denied the refund request. The original flight was cancelled - would you not provide a refund in this instance regardless if a customer has booked directly or via 3rd party?
The worst thing is, if I had booked with @VirginAtlantic directly, I would have been able to get a refund but I can’t because I booked through @loveholidays. The @loveholidays rep also had the cheek to tell me I was being rude when they’ve been stringing me along for months!