Kal Patel

Investor & Advisor

[Kal Patel @KalPatel]

we travelled the world together:)
🌎🌍🌏

[Kal Patel @KalPatel]

@briandunn @YouTube Managing uncertainty is for sure hard, however not for people who whose life journey has trained them, like yours Brian. Not too impressed with 'coaches' who peddle frameworks around the topic!

[Kal Patel @KalPatel]

@sundeep spot on!!!

[Kal Patel @KalPatel]

@litcapital lol Hollywood is not cooked! People have so many times over last 100 years! - when TVs arrived when internet arrived when streamers arrived….

[Kal Patel @KalPatel]

@Jason This evolves into the proper Apple Television/ home theatre system that we all want. Sonos etc and all systems that have inadequate seamless customer experience

[Kal Patel @KalPatel]

never forget 🇺🇸

[Kal Patel @KalPatel]

audio intelligence from Apple.... no conversation will be private now 😳😳

[Kal Patel @KalPatel]

@wholemars lol

[Kal Patel @KalPatel]

@bryancsk tbh, it reveals much about your value system and in some ways your elite perspective, then the suitability of a building for a Shake Shack. Brilliant location for customers who love the Shack! Many foods even some Michelin Star food smells'.

[Kal Patel @KalPatel]

@realEstateTrent Hilton Head IceCream in Sea Pines, SC

[Bill Gurley @bgurley]

Please stop referring to your own models in the third person when talking about model bad behavior. Humans write the software; humans built the prompts; and they work for your company.

“Our” model is doing illegal things. “Our” model is risky. “We” now have liability.

[Kal Patel @KalPatel]

Happy birthday America 🇺🇸
Will always be grateful!

[Deirdre Bosa @dee_bosa]

narrative violation: open source can be monetized

if Kimi is doing $300M ARR, 70%+ from API --the lesson for the US isn't to dismiss Chinese open models, but build better open model businesses here.

[Kal Patel @KalPatel]

@MarioNawfal Is croatia sponsored by @FiveGuys? 🤣

[Kal Patel @KalPatel]

@operationdanish agree @operationdanish! btw Danish someone I know in the UK thought you were Chamath!
I think a lot of people watching CNBC think @DanielTNiles is Chamath 🤣

[Kal Patel @KalPatel]

Merry Christmas 🎄🎄

[Kal Patel @KalPatel]

"It’s not what you don’t know that gets you into trouble. It’s what you know for sure that ain’t so."

(This quote is often attributed to Mark Twain. Researchers debate the source, but the sentiment is perfect so let's stick with the legend).

This quote perfectly defines the 'Success Dilemma.'

The dilemma is the tension between openness and protection. Openness requires curiosity and the admission that you don't know the answer. Protection offers safety and the defense of the legacy you have already built.

The more successful you become, the more terrifying openness feels. I witnessed this firsthand during my time at @BestBuy .

At the time, the leadership "knew for sure" that people bought music in stores, and they assumed they would continue to do so for the foreseeable future. To protect that legacy, they acquired Musicland, a 1,300-store chain of mall-based retailers including Sam Goody and Suncoast.

But if you walked out of the boardroom and into the stores, you saw a different reality. The frontline staff, mostly 18 to 30 years old, weren't talking about mall footfall. They were burning CDs, downloading MP3 files and using @napster .

The future of music wasn't in the mall. It was on a hard drive.
But even that was just the beginning. The landscape kept shifting. From the disruption of Napster (which, ironically, Best Buy eventually bought and sold trying to catch up) to the global dominance of Spotify, and now to the immersive live experiences.

The journey is dynamic. You can never stop and say "we have arrived." You have to stay open because the future is always being shaped by the next discontinuity, as we are all facing with hashtag#ai.

Tom Kelley articulates this breakdown perfectly.
As a partner at @ideo , the author of Creative Confidence, and a global evangelist for design thinking, Tom uses this specific story in a case study for the Stanford Technology Ventures Program (STVP) to highlight the danger of the dilemma.
Stanford Technology Ventures Program (@ECorner): Best Buy's Failure to See Napster.

Best Buy leadership didn't miss the shift because they lacked data. They missed it because they chose protection over openness. They also missed it because they built a big wall between the corporate headquarters where strategy gets 'created' and the stores where consumers buy products from employees.

https://t.co/pvohPG9wpF