@tvsmotorcompany Have you started the investigation yet, of just trying to delay the situation, it's been more than 17 days past after raising my complaint, and I have waited more than 5 months to get my bike delivery, @tvsmotorcompany ?
Booked on 17 Feb, waited 130+ days. Cust care & dealer promised delivery between 1-5 July after telling me 20 bikes were in queue ahead of me. Today is 7 July—still NO bike & zero updates from @tvsmotorcompany!
👇 (Full timeline below)
#TVSMotor#ConsumerCourt@jagograhakjago
@tvsmotorcompany@tvsmotorcompany displaying the Case ID isn't going to solve problem, I had emailed the TVSM customer care about this concern multiple times,Update: Received an automated email reply from @tvsmotorcompany trying to buy time.
@tvsmotorcompany@jagograhakjago Spent months making multiple follow-up calls to customer service and the local showroom.
Every single verbal commitment has been broken. No transparency, no accountability, just endless delays.