@ChaseSupport@ga_okie I have the same problem. My Move 5000 terminal has been down since yesterday. No help @Chase. Been on the phone for 3 hours no answer. Receiving a communication error for every transaction. Nothing going through.
@IDoctor_strange@ga_okie@Chase Same here. Don’t know what that means as well. I have a Move 5000. Can’t process a transaction. Getting a communication error on my screen. Been on hold @chase for 3 hours.