@FairQuestions@CharlyNews1 Hey! Please check out our website for our entire winter collection - lots of styles ranging all the way down to -40°C. https://t.co/SM0DNG7T0V ❄️
@FairQuestions@AJRawlek Hi there! The boots pictured here are rain boots - definitely won’t keep your feet warm. But we do have our entire winter collection available on our website with plently of styles to keep your feet warm, toasty and dry this winter! https://t.co/BgZquf5PVg
@Mqd1983 If this is regarding a customer service related question, please refer to the Contact Us section of our website (linked here). Thank you! https://t.co/vyZadwIbxj
@michielterlouw Hi @michielterlouw. Sorry to hear about your daughter's boots. For any complaints regarding customer service issues please write tu us directly on our website provided here. https://t.co/XgeRtiXDM3
@thedon_73 So sorry for the late reply and the mistake with your order. For all customer service questions please refer to our Contact Us page on our website. https://t.co/kIIjD0cPBI
@inbal_it Hi! We promise we are not ignoring you! We have a high volume of requests at the moment. Pls provide us w the email address used and we will escalate your request with our team!
@notthegirlnext3 Hi, volume is quite high during peak season, it may take up to 14 business days for a response. Please provide us with the email address used to contact us and we will escalate your request.