In a crisis, don’t aim for perfection, aim for clarity.
A simple framework I use:
-Acknowledge reality early
-Lead with empathy
-Align your team
-Prioritize action > optics
-Rebuild intentionally
More here:
🔗 https://t.co/ikaa7Q8ERe
#Leadership#Communications#Trust
Silence doesn’t protect your brand in a crisis.
It creates a vacuum, and something else will fill it.
Trust is rebuilt through:
• transparency
• consistency
• human connection
Learn more:
🔗 https://t.co/ikaa7Q871G
#Leadership#CrisisComms#BrandStrategy
5/ In my work at the intersection of brand, strategy, and communications, I believe
the organizations that will lead are the ones that harness technology and leverage people, purpose, and perspective
#Leadership#Innovation
3/ Reality check:
Nonprofits are now the #2 most targeted industry for cyberattacks globally, with oil and gas being #1
#CyberSecurity
4/ At the same time, AI is becoming core to operations—CRM, HR, finance, etc.
#AI#TechForGood
Meet the dream team behind SCI’s Marcom updates, impact reporting & multimedia campaigns! Their creativity & dedication fuel our mission every day. #TeamSCI#MissionDriven
Proud to be part of the @ServiceCoord team recognized for #excellence in service, customer satisfaction, and continuous improvement with the #NBRI Award, making an #impact each day. Check out the press release!https://t.co/SpbHzAohdJ #SCIcares#DisabilitySupport#PR
We love seeing our #SCILeaders and community partners making a difference! Thanks to SCI’s VP of #CCS for helping us provide SCI goodies at the Harford County Public Library Foundation's #WheelchairCostumeWorkshop & #TrunkorTreat event. Learn more: https://t.co/kQESStfdbs. #SCI
We are proud to announce our new PSA! “Improving Communities Through Care and Compassion” showcases how #SCI empowers individuals with personalized #CaseManagement and connects them to the resources they need to thrive. Watch here: https://t.co/CNdA9mHMCs.
#ICYMI - we are thrilled to share the launch of our new PSA, “Improving Communities Through Care and Compassion,” highlighting SCI’s commitment to helping individuals access vital community resources. Watch now: https://t.co/SyJMFKttVJ. #SCIPSA#CaseManagement#CommunityImpact
In times of tragedy, don't mistake inaction for apathy. It's often the result of empathy.
Empathic distress is feeling helpless in the face of suffering. It drains us until we're numb.
You never know whose pain others are carrying. They may need compassion more than you realize.
https://t.co/nkK5goBXbn
Thank you @baltimoresun for featuring this wonderful community initiative, @ServiceCoord is thrilled to serve. #DisabilityInclusion
Wheelchair Costume Workshop | PHOTOS – Baltimore Sun https://t.co/IsenAZNKbS
🚨 Exciting News! 🚨
I’m thrilled to announce the launch of @ServiceCoord 's new PSA! You’ll hear powerful words from our leader John Dumas and @GovWesMoore , highlighting the vital impact of disability services. https://t.co/j5h9X6iBbu
#ServiceCoordinationPSA#CaseManagement