@amazonindia @BlueDart_India I’m extremely disappointed with this delivery experience and need a clear explanation.
I have ordered Vu California 139cm GloQLED Smart TV on Sep 30.
My package was scheduled for delivery on October 5. I am yet to receive the package and response.
@realmecareIN But I could not understand that button was not at all dispatched till 27th July and there was no update regarding the same till yesterday noon, but suddenly the button was received and fixed by them. I am happy that I have received my product but still something suspicious.
@realmecareIN Hi, please be informed that you need to contact your customer and guide them to get their replacement. Cause, I was going back and forth to your service center in Ambattur, Chennai. Also, over the phone there is no relevant response.
@realmecareIN Please note that the issue is on hardware and not on my side. I was traveling back and forth to your service center in Ambattur and numerous calls to them but I got irrelevant response. I am a working professional and I can't leave my job and search for you guys.
I'll not recommend this Realme and Poorvika store to anyone. @realmecareIN@realmeglobal@realmeIndia@poorvika_india@poorvikateam I want a replacement phone immediately without any further delay cause it is now one month after purchasing and I can't tolerate this anymore.
And no update from them. I have to call them daily and ask update on this issue. As usual, their response is "we don't know where the package is, we don't know whether the package is dispatched it or not". I am tired of this replies. This kind of experience is giving me trauma