Kanza Manzoor

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp @EtihadAirways #EY140 after 48 hours of delay nothing is being done to accommodate us. No upgrade, no consideration since we are travelling with a baby. Worst airline to fly with ever #shame

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp @EtihadAirways shame on your team and the entire airline #EY140. 48 hours, can you comprehend what’s that like with a baby

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp @EtihadAirways EY140 at 48 hrs delay now. Nothing has been done by etihad to fix their mistake. Travelling with a baby. Call centre incompetent, the only response I got was ‘we can’t do anything’. Disgusting! #shame #EY140

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp @EtihadAirways I had 9 days of vacation. 2 days wasted because of you. Who is going to compensate me, my husband and my daughter? #shame #EY140

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp @EtihadAirways your apology doesn’t make it better. I have shared my ticket with you multiple times and no action. Stop acting like you tried to do anything or found any solutions. I have never been treated like this. Your staff is a disgrace #shame #EY140

[Kanza Manzoor @KanzaManzoor]

@armag90 @EtihadAirways @EtihadHelp You do not help in DM’s either. Stop treating us like this! I can’t believe you would do this to your customers

[Kanza Manzoor @KanzaManzoor]

@Ahmar__ @EtihadHelp Not a single person from etihad was present. Gross incompetence

[Abdul Rafay @armag90]

@EtihadAirways

@EtihadHelp

#EY140 cancelled last night for 24 hours. And just been told that it has been delayed further.
THIS IS RIDICULOUS!!
What the hell is going on... We need some information. We need a concrete answer.. We need clarity!!

We demand compensation!!

[Kanza Manzoor @KanzaManzoor]

@EtihadAirways @EtihadHelp shameful behaviour. No help provided still!

[Kanza Manzoor @KanzaManzoor]

@Alviratida @jatinderchadha6 @EtihadAirways @EtihadHelp #EY140 stranded with a baby. Flight rescheduled for 24 hours and now cancelled! No help or answer from etihad #shame! Absolutely disgusting

[Kanza Manzoor @KanzaManzoor]

@Nickiga I got all the stuff today,yay! They did allow me to share their stuff, thankfully. Hope you are having a wondering time at home

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp 6075289624517-4

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp this is all the information I have right now, will look into more detail

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp what is PIR? Flight EY140 & EY241

[Kanza Manzoor @KanzaManzoor]

Now my luggage is missing after 18hrs delay. Tag #661648 and complaint # 17959 @EtihadAirways #whysoincompetent

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp I will send an email to eithad to explain everything. Very disappointed at your lack of courtesy and service

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp I wouldn't have tweeted if I had been helped. Your staff needs a better strategy and attitude to deal with their customers

[Kanza Manzoor @KanzaManzoor]

@EtihadHelp they put me in the lounge when the delay is for over 12 hours. Can u please see why there isn't a hotel to rest?

[Kanza Manzoor @KanzaManzoor]

@EtihadAirways I need assistance.flight to lahore FY241 has been delayed for 18 hours and the staff is not providing me accommodation

[Kanza Manzoor @KanzaManzoor]

Last glimpse of summer