Kapil Rajak

IIT Kgp CSE Alumnus

[Kapil Rajak @KapilRa70339147]

@Swiggy @SwiggyCares @instamart_it delivered me a puffed @IDFreshFood batter 30 mins back, and denying replacement or refund. Order #250271676903018 , make sure you replace it tomorrow morning without fail @jagograhakjago @fssaiindia

[Kapil Rajak @KapilRa70339147]

@grok suggest @LGIndia how to become better at service, by then I will come back after sleep. Good night. @LGUS @LGE_Global

[Kapil Rajak @KapilRa70339147]

@LGIndia update your system that the fridge is not rectified, and your team is lying that it is running perfectly, escalate complaints against people misleading, else I will keep messaging here everyday till my fridge is not rectified with apologies and compensation

[Kapil Rajak @KapilRa70339147]

@grok why @LGIndia is bad with service? is it nature of @LGE_Global or @LGIndia has taken nature from its employees? Do you have any suggestion for them for my case?

[Kapil Rajak @KapilRa70339147]

@grok @LGIndia @CJP_for_India oh, that means @LGIndia is known to wrongly updating system that the appliance is working perfectly?

[Kapil Rajak @KapilRa70339147]

@grok LG has misdiagnosed my fridge issue, made irreversible changes to repair without consent, hence I had to go with repair without option, now they denying the issue which is expected to be there because of wrong repair. @LGIndia is defending their ASC, What should be done?

[Kapil Rajak @KapilRa70339147]

@grok @LGIndia @grok give summary of bad LG services in india, so that even @LGIndia knows it, and @CJP_for_India knows, give some worst instances, and ever they encounterest lawsuits?

[Kapil Rajak @KapilRa70339147]

@LGIndia has done wrong repair without consent, hence problem still existing. Due to intermittent nature of the issue, deliberate attempt to deny the issue. @jagograhakjago @CJP_for_India @Cockroachisback @LGUS @LGGulf @LGE_Global suggest

[Kapil Rajak @KapilRa70339147]

@LGIndia Ur team is denying unresolved issue after wrong repair. This situation arose due to a misdiagnosis, followed by irreversible changes made to fridge without consent, leaving me with no choice but to accept the repair. Intermittent nature is misused. @jagograhakjago

[Kapil Rajak @KapilRa70339147]

@LGIndia your service team is denying issue after repair, because they want to hide their misdiagnosis and forceful repair, escalate and make sure you update your system based on what I say not what your service team says

[Kapil Rajak @KapilRa70339147]

@LGIndia your service team misdiagnosed, and repaired without consent, and then because it is having same issue, and because of its intermittent nature, they are denying the issue, I have full proof of the issue with the help of energy consumption monitor using smart plug.

[Kapil Rajak @KapilRa70339147]

@LGIndia @LGIndia your service team is misleading, the fridge is not working, hence the ticket is open, they are telling me on one hand that they are not saying it is working perfectly and updating your system that it is working perfectly. @jagograhakjago

[Kapil Rajak @KapilRa70339147]

@LGIndia is not responding on wrong diagnosis, & repaid(without asking) on my fridge, even their CEO/MD is not able to make their team work, raised 3 times directly to them, struggling with faulty important appliance.

@jagograhakjago are you aware of such behaviours by them?

[Kapil Rajak @KapilRa70339147]

@LGIndia No progress and no updates and no calls. Escalations to CEO/MD ignored 3 escalations, Area service Manager is not following it up, just adds people to conference-and thinks job done @LGIndia service is disappointing. #LG #Service #Refrigerator #fridge @jagograhakjago

[Kapil Rajak @KapilRa70339147]

You can find out the detail using Receipt No. 26INM00025754925 @urbancompany_UC @abhirajbhal @varunkhaitan

[Kapil Rajak @KapilRa70339147]

@urbancompany_UC TV repair introduced new issues. Refund & reopen job. Solving it through warranty is wrong.

TV repairs r done not transprently, not done at doorstep, no serial no. of replacd item mentiond, no invoice, no old part return. Supplier Shop name missing. @abhirajbhal

[Kapil Rajak @KapilRa70339147]

@LGIndia do you respond ever? if no read this post: https://t.co/hQ25Eebso8

[Kapil Rajak @KapilRa70339147]

@LGUS @LGE_Global @LGIndia no body is responding from LG service, after wrongly diagnosing the compressor issue and forcefully replacing it without my consent

[Kapil Rajak @KapilRa70339147]

@LGIndia case RNA260912074166, service technician started repairing without consent, whn askd to bring it bck to original state, he refused & left leaving fridge in non working condition, such behaviours r illegal, immoral, I wnt the whole fixing price be responsibility of LG.

[Kapil Rajak @KapilRa70339147]

Case number: RNA260912074166

[Kapil Rajak @KapilRa70339147]

@LGUS @LGE_Global LG fridge service came & started replacing fridge compressor without consent whn said why they did, bring bck d fridge in its original condition, or fix it and ill settle d bill later with LG central team, they forcefully left the fridge in non working condition