@British_Airways my son, along with 49 year 10s are booked to return from Madrid to Heathrow following a school trip this evening. You have just cancelled the flight. Just how will they get back to London?
@Daniell96133630@7roycey@HM_Passport Who did you email? I can't seem to get access. Phone line doesn't work, online chat disabled, online enquiry form unresponsive. Really worried. Just dont know where to turn.
@HM_Passport Me too. Son's passport in since 4th April. Sent additional docs received and signed for on 14th April and then total standstill. Webchat disabled. Phone lines disabled. So worrying.