Karan Malhotra

Data Scientist #iiscian

[Karan Malhotra @KaranMal007]

@JioCare @JioCare If your team cannot install a connection even after taking money for a week, kindly refund my payment. This is really pathetic service.

[Karan Malhotra @KaranMal007]

@JioCare @reliancejio I paid for a 3-month plan on 15th Sept and was promised installation within 30 mins. It’s still not activated even after 4–5 days. Installer not responding & customer care has no update. Please resolve ASAP or refund.

[Karan Malhotra @KaranMal007]

@JioCare @JioFiberCare Appointment on 20th Sept got cancelled again due to “technical issues.” A week gone, no installation after taking money. Either install now or refund. Really pathetic service!
@reliancejio

[Karan Malhotra @KaranMal007]

@JioCare I understand issues can happen, but I expect at least a clear resolution time. If your team knows the problem, you should also know the solution and give an estimated fix. It can’t stay this uncertain.

[Karan Malhotra @KaranMal007]

@BlueStarLtd Your customer service is pathetic. I raised complaint S25062128181028 on 14th June for AC service. It’s been over a week, no technician has visited. Your support gives vague replies, closes tickets automatically. Never buying Bluestar again. #PoorService