Want to create a memorable experience for a team member, partner, or client that takes less than 5 minutes AND cost less than $1??? Send a handwritten note. In this day of cutting edge technology, a hand written note means the most. #itsallabouttheexperience
I hate companies that say "For faster service please enter" ….whatever information they need. Then you get a customer representative who demands you confirm all the EXACT information you just gave them!! There HAS to be a better way people.
At the start of #remotework, businesses were faced with challenges regarding employee #cybersecurity habits, but has anything changed? Are security issues more about processes or behaviors? @MichelleRagusa@jmcbain @digitalcloudgal @tgravel https://t.co/GXhnQAs5Yk
On a Delta flight with an awesome flight attendant. Elaine. Some guy was being a jerk but Elaine kept her cool and was a true professional! Life lesson - stooping to a jerks level makes you a jerk too. Thank you Elaine!! #Delta#Betheprofessionalnotthejerk
So frustrated with customer service from large companies. @Delta no managers,directors or VP’s take customer calls. They hide behind supervisors. As a business owner I can’t even imagine that!! #CustomerServiceCounts#ShameonUDelta
Too Funny @Delta Really here’s your reply?? Hello Karin. I am very sorry for the situation you are experiencing. We do have supervisors to assist you. Please let me know how I can assist you today. Thank you. TMS. #HidingBehindSupervisors#ReadTheTweet
Starting off MicroCorp’s SD-WAN Summit in not so sunny Orlando. Great night and conversations with wonderful partners!! #SD-WAN #MicroCorp#BetterWhenTogether