Karl Cama

Chief Architect

[Karl Cama @KarlCama]

@AmericanAir - you guys did it again - all day long AA 80 is on schedule and all of a sudden a 5+ hour delay because “ the flight crew needs more time to
Prepare for takeoff “ a really lame answer and no consideration for missed connections and an hour hold time - way to go AA

[Karl Cama @KarlCama]

Well it’s almost 8:30 pm and we are still waiting for an update and no agent at the gate
I guess communication with your passengers that have been waiting for hours is not part of your culture

[Karl Cama @KarlCama]

@AmericanAir at DFW - flight 777 schedule at 1:15pm today - still waiting as of 6:30pm - waiting on a flight attendant is what we were told hours ago - do you guys have at AA have a clue ? No communications from the gate and no update from anyone except the automated system .

[Karl Cama @KarlCama]

@AmericanAir You guys are terrible at running an airline. The pilot /copilot been here for hours. Couple of the flight attendants have been waiting but you can’t find one flight attendant - you would rather strand hundreds of passengers rather that creatively solve the problem or communicate

[Karl Cama @KarlCama]

@furrier - the landscape has changed - systems are open with multiple platforms, technologies an... #ibmretailchat https://t.co/n2WwhrU5jl

[Karl Cama @KarlCama]

@ibmretail - Watson can see what may appear to be totally unrelated to the human and as @Vishret... #ibmretailchat https://t.co/trtTB9UJ5R

[Karl Cama @KarlCama]

@ibmretail - Watson is the next generation - Cognitive will give an insight into the "why" as to... #ibmretailchat https://t.co/RJkfpJ9YfL

[Karl Cama @KarlCama]

@ibmretail - weather, social, economic factors and the influence of the millennial generation as... #ibmretailchat https://t.co/tC5T07qwrl

[Karl Cama @KarlCama]

@ibmretail - use analytics, know the social landscape, know your demographic and personalize to ... #ibmretailchat https://t.co/qhlXKLaTQ3

[Karl Cama @KarlCama]

@ibmretail - move to the cloud - use a services based approach that can integrate across channe... #ibmretailchat https://t.co/ECames4V3g

[Karl Cama @KarlCama]

@ibmretail - simple formula - give customers what they want when they want and allow them to pay... #ibmretailchat https://t.co/catar4I4f3

[Karl Cama @KarlCama]

@ibmretail - allow individuals to personalize and interact with them on channel of choice regard... #ibmretailchat https://t.co/2MCahQKTSp

[Karl Cama @KarlCama]

Millennials want to personalize and be individuals even though they may assemble from a brand na... #ibmretailchat https://t.co/bdIObPNqs4

[Karl Cama @KarlCama]

Morning everyone - look forward to a great discussion ! #ibmretailchat https://t.co/crHWB0677Q

[Karl Cama @KarlCama]

Hybrid cloud rains benefits on forward-thinking retailers
https://t.co/1JzmLxD8PQ

[Karl Cama @KarlCama]

Is your infrastructure ready for the new era of retailing that is upon us, #ibmretail, #IBMSmrtrCmptng

[Karl Cama @KarlCama]

The New Era of Retailing: Are Your Systems Ready? http://t.co/AtyTjbhr

[Karl Cama @KarlCama]

#ibmnrf Is your infrastructure ready for the new era of retailing ? Come visit IBM at NRF 2013

[Lana @SeaSideRide]

@IBMSmrtCommerce The power behind IBM e-commerce http://t.co/OlzZGxmP via #IBM @KarlCama & @Marcia523

[Karl Cama @KarlCama]

It starts with a tweet: IBM Intelligent Advisor on #PwerSys uses data & mobile tech to serve consumers. Learn more at Booth 32. #IBMSCGS