@AmericanAir - you guys did it again - all day long AA 80 is on schedule and all of a sudden a 5+ hour delay because “ the flight crew needs more time to
Prepare for takeoff “ a really lame answer and no consideration for missed connections and an hour hold time - way to go AA
Well it’s almost 8:30 pm and we are still waiting for an update and no agent at the gate
I guess communication with your passengers that have been waiting for hours is not part of your culture
@AmericanAir at DFW - flight 777 schedule at 1:15pm today - still waiting as of 6:30pm - waiting on a flight attendant is what we were told hours ago - do you guys have at AA have a clue ? No communications from the gate and no update from anyone except the automated system .
@AmericanAir You guys are terrible at running an airline. The pilot /copilot been here for hours. Couple of the flight attendants have been waiting but you can’t find one flight attendant - you would rather strand hundreds of passengers rather that creatively solve the problem or communicate