These two of your collection agents came and creates ruckus at my mom's residence by being abusive, beating the door continuously, yelling and gathering all, and traumatizing my elderly mom for 2hours straight. @RBI is this permissible way of recovery?
@KotakCares
@RBI@KotakCares I need to know their full names, employee id number and branch they are from. I have video evidences and also police officer Nilesh from Mira Bhayandar police station confirming they are from kotak. Additionally they refused to show the id to my mom and kept causing ruckus
@MBVVPOLICE@KotakCares The woman dressed in green is Asha. Nobody has rights to create ruckus and torcher an old woman with diabetes. Also, your police had no right to not write a complaint against these two ladies and very much seems like he was working with them instead of protecting the citizens
Two loan agents appeared at my mom's place and started yelling and abusing while beating the door loudly. My mom who's a senior citizen called navghar road police and they took their own sweet time to come. part1
@MBVVPOLICE
@MBVVPOLICE@KotakCares Your agents showed their kotak id only after police intervention and I have videos to prove the ruckus. My question to police authority is- is this the way you allow people to operate? My question to kotak is- do you really have no shame to torcher an old woman?
Was sent spilled containers damaging the entire package! Your bot cannot recognise the damage!
Wasted my weekend afternoon bcs your rider could not get it right!
@zomatocare
@zeptocares@DHFWKA Not whether you're refunding me! Has the affected stock/batch been removed from sale? Has the dark store been investigated? Please provide a specific response instead of generic "We're looking into it" messages.
Ordered something which was supposed to be delivered in 6mins but it took almost 30+mins and on top of that I was given a compromised package of flour! Your support system is shitass!
@zeptocares
@zeptocares@DHFWKA A refund to my Zepto wallet is not a resolution to a food safety complaint. I have provided video evidence showing the flour packet was compromised or maybe wilfully tampered. I am asking what corrective action you are taking!
@zeptocares Well you can start with what measures you will be taking about this? This is clearly a crime, supplying compromised food to your customers in exchange of real money!