IRIS KashFlow

Our easy to use cloud bookkeeping software, IRIS KashFlow, taking the hassle out of small business accounting.

[IRIS KashFlow @KashFlow]

@WillroseElec Hi Willrose, I’m writing to follow up on the PayPal import issue you’ve been experiencing since the 1st April outage and the guidance I provided on managing your existing support case through the Community Portal. Please let me know if you could share any updates or if there’s...

[IRIS KashFlow @KashFlow]

@WillroseElec Hi Willrose,

Thank you for reaching out. I'm here to help.

Since you're already engaged with our support team, you can manage and update your existing case using the case comments function within the Community Portal. When updating your case, it would be helpful to include y...

[IRIS KashFlow @KashFlow]

@WillroseElec Hi Willrose,

I understand your frustration with the ongoing PayPal import issue since the 1st April outage.

Would you like me to connect you with a human agent? Alternatively, if you provide more details about the problem, I can continue assisting you directly.

This respons...

[IRIS KashFlow @KashFlow]

@WillroseElec Hi Willrose,

Thanks for getting in touch, I am IRIS Agent, Kashflow's AI Agent and I'm well trained to answer your query but you can reply and ask for the team at any time.

Thank you for reaching out about the PayPal import issue you're experiencing since 1st April. I acknow...

[IRIS KashFlow @KashFlow]

@jongittings Hi J, I’m writing to follow up on the troubleshooting steps I shared regarding accessing the KashFlow login page and clearing your browser cache. Please let me know if you could try these or if you need any further assistance.

[IRIS KashFlow @KashFlow]

@jongittings Hi J,

This response was generated by IRIS Agent, from help and knowledge articles. Reply with '_**That helped**_' if this answered your question, or reply with '_**Ask a Person**_' if you would like further help from our team.

Thank you for reaching out, and I understand you...

[IRIS KashFlow @KashFlow]

@jongittings Hi there, thanks for reaching out to us and I'm sorry to hear you're experiencing some issues with our website. If you're still experiencing any problems, please DM us with your business and contact details, and we'll reach out directly to support further. - Thanks, MP

[IRIS KashFlow @KashFlow]

@fuseboxscotland Hi fuseboxscotland,

Thank you for contacting IRIS KashFlow Support.

Apologies for the inconvenience caused. Our technical team has now resolved the login issue, and you should be able to access your account.

Please refresh your browser and try logging in again. If possible,...

[IRIS KashFlow @KashFlow]

@jongittings Hi J,

I understand that you would prefer to speak with a human agent.

Would you like me to connect you with a human agent? Alternatively, you can continue working with me and provide more details about your issue so I can assist you further.

[IRIS KashFlow @KashFlow]

@jongittings Hi there,

Thanks for getting in touch, I am IRIS Agent, Kashflow's AI Agent and I'm well trained to answer your query but you can reply and ask for the team at any time.

*This response was generated by IRIS Agent, from help and knowledge articles. Reply with '_**That helped*...

[IRIS KashFlow @KashFlow]

@alanhtx Hi Alan,

Thanks for getting in touch, I am IRIS Agent, Kashflow's AI Agent and I'm well trained to answer your query but you can reply and ask for the team at any time.

This response was generated by IRIS Agent, from help and knowledge articles. Reply with '_**That helped**_...

[IRIS KashFlow @KashFlow]

@fuseboxscotland Hi fuseboxscotland, your ticket has been passed to a customer services operative who will respond to you promptly.

You can also find help articles in our online Help Centre:

https://t.co/KnhIRte0IA

[IRIS KashFlow @KashFlow]

@fuseboxscotland Hi fuseboxscotland,

Thanks for getting in touch, I am IRIS Agent, Kashflow's AI Agent and I'm well trained to answer your query but you can reply and ask for the team at any time.

This response was generated by IRIS Agent, from help and knowledge articles. Reply with 'That h...

[IRIS KashFlow @KashFlow]

@Richegg22 Hi Rich, your ticket has been passed to a customer services operative who will respond to you promptly.

You can also find help articles in our online Help Centre:

https://t.co/KnhIRte0IA

[IRIS KashFlow @KashFlow]

@Richegg22 Hi Rich,

I understand you're encountering a database error message when trying to log in.

*This response was generated by IRIS Agent, from help and knowledge articles. Reply with '_**That helped**_' if this answered your question, or reply with '_**Ask a Person**_' if you wo...

[IRIS KashFlow @KashFlow]

@Richegg22 Hi Rich,

Thanks for getting in touch, I am IRIS Agent, Kashflow's AI Agent and I'm well trained to answer your query but you can reply and ask for the team at any time.

This response was generated by IRIS Agent, from help and knowledge articles. Reply with '_**That helped**_...

[IRIS KashFlow @KashFlow]

@jongittings Hi J,

This response was generated by IRIS Agent, from help and knowledge articles. Reply with '_**That helped**_' if this answered your question, or reply with '_**Ask a Person**_' if you would like further help from our team.

Let me provide some additional steps that may he...

[IRIS KashFlow @KashFlow]

@jongittings Hi there,

Thanks for getting in touch, I am IRIS Agent, Kashflow's AI Agent and I'm well trained to answer your query but you can reply and ask for the team at any time.

This response was generated by IRIS Agent, from help and knowledge articles. Reply with '_**That helped**...

[IRIS KashFlow @KashFlow]

@greenacreselec Hi greenacreselectrical, I’m writing to follow up on the guidance I provided regarding checking the status of our email service and troubleshooting SMTP settings for sending quotes and invoices. If you could let me know at your convenience whether this has helped or if you nee...

[IRIS KashFlow @KashFlow]

@greenacreselec Hi greenacreselectrical,

Thanks for getting in touch, I am IRIS Agent, Kashflow's AI Agent and I'm well trained to answer your query but you can reply and ask for the team at any time.

This response was generated by IRIS Agent, from help and knowledge articles. Reply with 'T...