Kat

LLB & LPC graduate. Nandos lover. Holiday addict. General pain in Liams ass.

[Kat @Katdoyle89]

@British_Airways Hi. No luck despite another hour and multiple phone calls. I've dropped you a DM please can you reply as the flight is this month and we need it sorted ASAP.

[Kat @Katdoyle89]

@British_Airways over an hour on the phone waiting (after trying for over a week to actually even get through as you won't do online chat and close your phonelines) for you guys to cut me off. Can someone contact me please?

[Kat @Katdoyle89]

Hi @VodafoneUK Not sure if you can help me 😭😭😭 Mobile Phones Direct sold me a contract with you guys but haven't delivered the phone. Should of just gone direct!!

[Kat @Katdoyle89]

@MPD_Online Mobile Phones Direct haven't fulfilled my order as they haven't delivered my phone as @DPDgroup_news confirmed the driver stole it, (ordered 2/8) disappointed that I have yet to receive a phone that I am already paying for due to something which is not my fault.

[Kat @Katdoyle89]

Hi @BBCWatchdog What can i do here? DPD confirmed the driver stole my phone, and have said they authorised my claim and MPD should send out a replacement, @MPD_Online say they have yet to receive this confirmation. My emails are being ignored and Customer Service can't help.

[Kat @Katdoyle89]

@MPD_Online Mobile Phones Direct haven't fulfilled my order as they haven't delivered my phone as @DPDgroup_news confirmed the driver stole it, (ordered 2/8) disappointed that I have yet to receive a phone that I am already paying for due to something which is not my fault.

[Kat @Katdoyle89]

@MPD_Online Mobile Phones Direct haven't fulfilled my order as they haven't delivered my phone as @DPDgroup_news confirmed the driver stole it, (ordered 2/8) disappointed that I have yet to receive a phone that I am already paying for due to something which is not my fault.

[Kat @Katdoyle89]

@goustocooking Hi Gusto I've DM'd you please can you take a look?

[Kat @Katdoyle89]

@virginmedia It's ok I've cancelled my order and gone elsewhere 🙄 probably should train your staff a bit better.

[Kat @Katdoyle89]

Well done on your excellent customer service @virginmedia 🙄 asking where my order is at for your customer service guy to mutter an obscenity and hang up 👍 think I'll stick to @SkyUK might be more expensive but their customer service isn't rude. 😂😂😂

[Kat @Katdoyle89]

@SnapfishUK Pretty shocking service. Lied to by customer service and got the screen shots to prove it 🤣 first person tells me its been shipped. Next one its actually still in production. Excellent service guys 👌👍

[Kat @Katdoyle89]

@British_Airways I wanted to talk to someone regarding the check in desk in Mauritius that basically spent 20 mins arguing with me over my luggage despite me having printed proof and mobile proof of my allowance, not the way we wanted to finish our honeymoon.

[Kat @Katdoyle89]

@British_Airways Hi BA can you DM me regarding the service I received yesterday at Mauritus check in desk.

[Kat @Katdoyle89]

@johnlewisretail is there a problem with your evouchers? Went to buy one yesterday it was accepted and then later an email from your team declined it tried a different payment method today and it looks like the sames about to happen.

[Kat @Katdoyle89]

@deliveroo thanks for ruining a work lunch we had planned because half the delivery was missing; then allowing me to waste 30 mins on the phone with your awful customer service with a rubbish solution.

[Kat @Katdoyle89]

@RMT3N @TSB I am in exactly the same position... thanks TSB! 😰

[Kat @Katdoyle89]

@Sistaglam Thank you so much! Do you know if you will be getting a size 10 and 18?

[Kat @Katdoyle89]

@Sistaglam Thank you I'm after a couple of sizes you don't appear to have in stock; if you have these it would be ideal :)

[Kat @Katdoyle89]

Hi @Sistaglam will you be getting anymore stock of https://t.co/3UxsLiYedz ? These are my perfect bridesmaid dresses!

[Kat @Katdoyle89]

@PapaJohnsUK So we had pizza delivered at 9.30 which we no longer wanted as it was nearly 3 1/2 hours late and we had to pay for.

[Kat @Katdoyle89]

@PapaJohnsUK I'm not gonna quote the law at you but perhaps you should brush up on the Supply of Goods and Sercies Act 1982.