@AmericanAir No reservations won't help as soon as possible as they hung up on customers. With no ETA on when they will be available for the last 48 HRS & while prices of flights have gone up! There's NO reason you don't have a return call service, except for screwing over your customers
@AmericanAir I have called your customer service, reservations and the advantage number and ALL give me the same auto response "This department is experience high call volume, please call later." AND HANGS UP! HOW is there NO WAY for your customers to reach you for 2 DAYS?!?!?
I can not book a flight I NEED because of your ridiculous auto response. Let me repeat this is now 2 DAYS that it has hung up and asked me to call back later. It is complete robbery to not have a queue to call your customers back. What kind of company of this size does this?!
@AmericanAir I've been trying to book a flight over the phone for the last two days! I need to use a voucher and can not so online. I am hung up on due to high call volume every time!
This is completely ridiculous! The flights I need to book have gone up now and I can't believe you would have an auto recording for two days straight that just hangs up on your customers?! What kind of company does this?!