Kate Eades

California Dreaming ☀

[Kate Eades @KateEades]

@AvantiWestCoast Can we get another update, please? What’s happening with the trains as again train is here but no updates from any of the staff

[Kate Eades @KateEades]

@AvantiWestCoast hi can you let us know what’s going on with the 18:10 from Euston to birmingham. Train has been their for ages and another bham train is departing - no idea what’s going on and staff are not advising

[Kate Eades @KateEades]

@AvantiWestCoast Thank you, as you can appreciate incredibly frustrating as could have got on the 18:16 if there’d been better communication. Is the 18:40 scheduled to run on time?

[Kate Eades @KateEades]

@AvantiWestCoast Thank you - is it confirmed it’ll be back in operation post that date?

[Kate Eades @KateEades]

@AvantiWestCoast Hi, trying to book 5:50 from new street to London next week and the service isn’t available - how come?

[Kate Eades @KateEades]

@AvantiWestCoast @AvantiWestCoast thanks but it’s not telling me anything. It’s a nightmare here. Can you tell me when the 19:40 to birmingham will depart pls

[Kate Eades @KateEades]

@AvantiWestCoast Hi, what on earth is going on at Euston station? What’s causing all the delays? I’m trying to get the 19:40 to new street?

[Kate Eades @KateEades]

@sweatybetty hi I’ve sent you a DM this morning regarding issues with a 50% discount code if you’re able to review and let me know

[Kate Eades @KateEades]

@AvantiWestCoast Thanks Sam, this is really awful and whilst I appreciate this morning was out of Avanti’s control, this isn’t. You’ve got people waiting to get home, not knowing what’s going on. How can this 1) be escalated and 2) a complaint to be raised ?

[Kate Eades @KateEades]

@AvantiWestCoast Hi, my 17:10 train from Euston to new street has been cancelled. Any chance you can book a seat for me PLEASE on the 17:16?

[Kate Eades @KateEades]

@AvantiWestCoast hi, my train has been cancelled tomorrow the 6:06 from birmingham new street to London Euston. Are you able to book a seat for me pls on the 06:28?

[Kate Eades @KateEades]

@CrossCountryUK Hi, is it possible to request a seat on the 16:11 train from Leeds to birmingham?

[Kate Eades @KateEades]

@AvantiWestCoast hi, what’s the reason for all the delayed trains from Euston to birmingham new street? Why is the 19:16 delayed and how long will it be delayed for ?

[Kate Eades @KateEades]

@networkrail hi, I’m trying to check if London Euston has somewhere I can store luggage for the day. Don’t suppose you can advise or point me in the right direction?

[Kate Eades @KateEades]

@TransportForWM Thanks for getting back so quickly. I haven’t been on a bus for years and it’s national express West Midlands I need to use

[Kate Eades @KateEades]

@TransportForWM Hi, can you use your bank card on buses to buy a ticket ?

[Kate Eades @KateEades]

@AskMandP Hi, the 3rd party delivery service you use (DHL) delivered my package to the wrong address, left behind two random bins according to the picture. What can you do to help me get a refund please?

[Kate Eades @KateEades]

@dhlexpressuk you’ve ‘delivered’ a parcel to the wrong address and said that I signed for it. However, you provided a picture that showed it beside two bins at a house that’s not mine - how do I arrange getting my parcel?

[Kate Eades @KateEades]

@goustocooking Hi, a friend has referred me where I get 60% off my first box and 30% off for the rest of the month. If I order the first box, do I need to order the rest straight after? Or can I pause and come back to it as il be away during that time.

[Kate Eades @KateEades]

@ArmandDoma @FrancescaEades