@sainsburys I have sent multiple messages & numerous calls. Had 2 refund guarantees for wrong chopchop order-yet nothing. I have been a customer at Sainsbury’s for 30 yrs but as from now I will no longer be. Dont ask me to PM details. I have done several times and had no response
@sainsburys ordered by chop chop a week ago and the website said ‘delivering your order’ whilst the texts told me my order had been cancelled. Then today the wrong order delivered. Couldn’t get through to anyone at Sainsbury’s. Never got correct order and no refund so far.
@sainsburys@SAINSBURY I have done this 4 times. Still no refund or apology. Never got my shop. I have shopped at Sainsbury’s for my entire adult life but will have to move on now.
@sainsburys And yet still nothing @Sainsbury’s. 4 tweets, several emails, countless phone calls, live chat and even a visit to the store. No refund still
@sainsburys sent you a DM. I have spoken staff instore, a human on livechat, chop chop, you on X and sainsburys help line. LIterally no one has taken responsibility of helping me. I've had no refund. This is meant to be a service of convenience, it could not have caused me any more hassle.
@viagogo WHERE ARE MY ROBBIE TICKETS!!
I paid £367 in January and emailed customer services in February and yet still no tickets. It’s this Sat and I need them asap please
@thetimes shame on your services. 19 months ago I mistakenly signed up for a free trial. This evolved to a paid subscription. Your employees confirmed i have not used this and yet you refuse to refund me what was clearly an unintentional subscription. £494 taken for nothing.
#trunki we have had a red bus trunki as a present and it doesn’t open or close properly and never has. It just falls in to 2 halves. Is this a known issue with them. We also have tiger trunki which has never done this
@marksandspencer Thank you. Although your stores are closed and I have no marks and Spencer’s near me anyway. The fuel it would take to drive 30 mins would undermine the original intention. Is it really that hard to never include the hangers in the first place?
@marksandspencer 6 pairs of pants and 3 bras bought online- arrived with 9 plastic hangers. Totally unnecessary and wasteful. Made me panic looking at my bin full up with yet more needless landfill waste. Can someone please take action and initiative on this?