@NJTRANSIT : why do you change your bus drivers / routes every quarter ??. It causes total disruption and to quote your own employees “it’s going to be a mess here all week”
An employee informs us that it’s that the quarterly change of bus driver and none of them know where they are going... so we should expect it to be terrible all week .. how can this be customer service
@NJTRANSIT when the 5.50pm 196 bus from Port Authority just doesn’t show up and it’s not on your alerts and there is not one single employee to be found ....
@NJTRANSIT the 196 service from Ringwood is terrible since you took buses out . This was the line for the 7am and only half got on as the bus was full of people from NY .