Kathy Murray

[Kathy Murray @KathyMurray8]

@JohnLewisRetail I did take the the two toys to the till and explained the misleading signage but they just shrugged their shoulders as if the error was mine. Very disappointing customer service.

[Kathy Murray @KathyMurray8]

@JohnLewisRetail I always thought that JL were a retail company that could be trusted. Unfortunately it would appear that the Cambridge store believes in misleading reduction labels with the new figure in red being the same as the previous one!!!!!

[Kathy Murray @KathyMurray8]

@MartinSLewis A rotten lettuce for 80p from M and S. All I got back was 80p. I expected some compensation given the condition of the lettuce and that it was inedible

[Kathy Murray @KathyMurray8]

@virginmedia what can be done with the dangling cables which are a public safety issue at 4-12 Norfolk Street CB1 2LF. Please arrange for a team to attend urgently

[Kathy Murray @KathyMurray8]

Virgin Media why is it so difficult to contact you about dangling cables by a shop parade which are a public safety issue. BT have already attended and said the cables are probably VM. Next steps please.

[Kathy Murray @KathyMurray8]

Beware of buying salad items from M And S as you may end up with mouldy food. Despite having all the labelling they did not even offer a refund. I will be raising this either the environmental health team as they should not be selling substandard food

[Kathy Murray @KathyMurray8]

@marksandspencer the most disgusting mouldy iceberg lettuce bought today. Unfortunately I did not pick up the receipt. I thought M and S had a reputation for good quality food. Clearly mistaken

[Kathy Murray @KathyMurray8]

@Cambswater water why have you blocked my car with no prior notification. This is a mobility car for my disabled daughter. There was a workman came this morning who said he was waiting for the hole to be filled so that he could tarmac. Now there is nobody here!!!

[Kathy Murray @KathyMurray8]

@virginmedia The post code is CB1 2LG

[Kathy Murray @KathyMurray8]

@virginmedia I cannot believe that you believe it to be acceptable to cables dangling down on an industrial estate in Cambridge. These have now come down. The tenants have no telephone line and the radio station is off air. BT were brilliant

[Kathy Murray @KathyMurray8]

@virginmedia A tenant was told that this issue would be resolved on 5th November

[Kathy Murray @KathyMurray8]

@virginmedia Are you able to respond

[Kathy Murray @KathyMurray8]

@virginmedia They have now fallen down completely

[Kathy Murray @KathyMurray8]

@virginmedia These cables run between two blocks

[Kathy Murray @KathyMurray8]

@virginmedia There are dangling cables at Gwydir Enterprise Centre in Cambridge. A lorry brought them down. So those with Virgin Media accounts have no phone line and the radio station is off air. Someone needs to attend immediately

[Kathy Murray @KathyMurray8]

@virginmedia what a difference in the attitude of BT open reach and Virgin. The former attend within three hours. Several weeks later Virgin have done nothing to secure dangling cables

[Kathy Murray @KathyMurray8]

@MartinSLewis I frequently have to remind people of this in the office, in cafes and on the train. Since lockdown people seem to have forgotten their manners. I was shocked to hear a lawyer discussing a serious case with full names and details!!

[Kathy Murray @KathyMurray8]

@MartinSLewis @GMB Thank you for bringing up the issue of Carers Allowance. My experience with this and disability benefits is that the government do not want to support disabled people and their carers. Due to my daughter’s genetic condition it is highly unlikely that her condition will improve.

[Kathy Murray @KathyMurray8]

@AdamLenson My daughter who has an invisible disability (epilepsy uncontrolled for which she had to wear a hot) has also experienced difficulties in using the priority seats. Many of the people are older and have been very aggressive. Let’s all be kind to each other.

[Kathy Murray @KathyMurray8]

@marksandspencer who knew that if there is a fault with a clothing item the staff at the store will tell your disabled daughter that she is not entitled to a refund or replacement because it is outside the refund deadline. This is not what the consumer legislation says.