Katie Merrien

Loves: Brighton and Hove, carbohydrates, octogenarians, and all of the colours. You can work with me at @communikatedsgn 🏳️‍🌈 she/her

[Katie Merrien @KatieMerrien]

Dear Internet,
Sorry it's been a while. I thought I'd share a quick reminder about my business (@CommuniKateDsgn) and what I do, in case you know someone who needs some help making their messages more accessible and inclusive.
Or a good felt tip recommendation.
Love,
Katie

[Katie Merrien @KatieMerrien]

@DavidGilbert43 Thank you so much! And what a lovely welcome back to Twitter (we still call it Twitter, right?!)

[Katie Merrien @KatieMerrien]

If you'd like to hear, watch or read about me discussing accessibility and inclusion with the lovely team from @HiveIT_uk please follow the link in their tweet below.

[Hive @HiveIT_uk]

🎙️ Our episode with @KatieMerrien is now live!

We discuss how to make content more accessible without the jargon and how to make design more inclusive.

Listen or watch now! 🎥

https://t.co/UBeNDPLAyD

#HiveIT #Accessibility #Business #inclusivity #Podcast #Podcaster

[Katie Merrien @KatieMerrien]

@O2 how do I speak to a business account manager please?! I've spent THREE WEEKS calling your technical team trying to get someone to activate my phone and they have never called me back as promised and even hung up on me (FOUR TIMES) instead of answering my questions!

[Katie Merrien @KatieMerrien]

@fesshole If you want to save 60% of your future time I'd be happy to help :)

[Katie Merrien @KatieMerrien]

@NormaCoates4 @bt_uk Thanks so much Norma - that's super helpful!

[Katie Merrien @KatieMerrien]

@bt_uk congratulations on having the worst "customer service" I have ever experienced. Over EIGHT hours on the phone* just trying to move my Nan's landline. Four requests raised, 3 cancelled without informing me, and significant stress and loss of income as a freelancer🤮 *so far

[Katie Merrien @KatieMerrien]

@bt_uk Well, they haven't dealt with my complaint at all - and the issue is still ongoing. Is there anyone I can report you to apart from CAB?

[Katie Merrien @KatieMerrien]

@bt_uk So far they haven't, and I'm still on hold. Still with no landline package in place. Do you not deal with complaints either? The previous complaint I opened was closed without contacting me, because it was assigned to a product order that didn't go through (due to BT's error!)

[Katie Merrien @KatieMerrien]

@bt_uk Hi. I had the email through about my new plan. The team got the order wrong - missing something AND charging me £8 more a month compared to a previous order (cancelled due to BT's fault) for the same thing. I'm on hold AGAIN (25 minutes in) and apparently there's another error!!!

[Katie Merrien @KatieMerrien]

A quick reminder of the services I offer at CommuniKate Design Limited, in case you know someone interested in making their #messaging more #engaging, #accessible and #inclusive.

[CommuniKateDesign @CommuniKateDsgn]

I can make your messages more inclusive and accessible using bespoke 2d animations, infographics, graphic design, live graphic recording and copywriting. I'm passionate about representation and equity. Please contact me or visit my website to find out more about how I can help.

[Katie Merrien @KatieMerrien]

@petestrong Either way, I think The 100 Foot Drop should be the title

[Katie Merrien @KatieMerrien]

@paul_macauley Is it snacks? It's snacks, right?

Also, very fair point :)

[Katie Merrien @KatieMerrien]

A quick reminder of my service offers, in case you need some help with making your communications more accessible and inclusive.

[Katie Merrien @KatieMerrien]

Admittedly a 🚀 lolly would be more on-brand...

[CommuniKateDesign @CommuniKateDsgn]

Last week I paid £3.29 for a "99" ice-cream... I can remember when they cost 99p! As a tribute to my childhood summers, I'm running a 99 Summer Sale on logo designs until the end of July! Quote "99 SALE" to book one of my remaining slots in July to get your #logo designed for £99

[Katie Merrien @KatieMerrien]

@canva Thank you will do :)

[Katie Merrien @KatieMerrien]

@canva help! Please 🙏 I've been trying to upload some font files to my brand kit but it's giving me this error message, which I've never previously had with .ttf files :/ Thank you

[CommuniKateDesign @CommuniKateDsgn]

Road signs are designed so people recognise words faster, and use pictures instead of words to aid understanding. Your customers may not be travelling at 70mph, but their journey may still have limited chances to grasp key information. This is a sign that I can help you with that

[Katie Merrien @KatieMerrien]

@BTNcomedygarden Thank you- will do!

[Katie Merrien @KatieMerrien]

@BTNcomedygarden we've booked for the 4pm show today and just wanted to check it's still on, please? Is there a level of weather that means it will be cancelled? Thank you!