Katy Batley

Global Head of Customer Success at Avecto #customersuccess
Interested in sharing IT security news and networking with the customer success community

[Katy Batley @Katy_Batley]

Lovely meeting @samilaiho last week at the @Avecto #saleskickoff - he reminded me how important twitter is, as well as not having users with admin rights (though he may have been preaching to the choir on the latter point) :)

[Katy Batley @Katy_Batley]

I still believe! #ItsComingHome https://t.co/zqdGI4Mxht

[Lord Sugar @Lord_Sugar]

Very funny

[Katy Batley @Katy_Batley]

You can now sign up to our #Manchester #CustomerSuccess meet up on the #pulselocal site!

Looking forward to meeting with old friends and new next Tuesday! https://t.co/q865PaTp3K https://t.co/HsLkdS1Dvj

[Katy Batley @Katy_Batley]

Honoured to be on @MindTouch Top 100 #CustomerSuccess Strategists list for 2018. For anyone looking to build their network the mindtouch page with full list is a fab resource!

[Katy Batley @Katy_Batley]

Voting closes today! I'm on the list of the top 100 #customersuccess strategists of 2018. Scroll down to @Avecto to find and vote for me! https://t.co/Gy1GYthIgJ

[Katy Batley @Katy_Batley]

Is #NPS dead? Read my article and join the debate! https://t.co/UGUYe9Aeg2 #CustomerSuccess

[Katy Batley @Katy_Batley]

Ooh my first #FF (I had to google it!) #twittergrandma but thanks @MattMyszkowski and worth sharing as loads of great #customersuccess leaders in here! https://t.co/0S7edUFANR

[CSMatt @MattMyszkowski]

Old school #FF for awesome EMEA #CustomerSuccess thought leaders - get to know them! @adamhjoseph @StevenLewandow @ravsterd @csaulnier @AvectoKaty @kellyforse @CxNetworkOrg @stephenwrks @RussDrury @PeterLyon98 @MartineNiermans @Nabeth_1 @tweetdavej

[Katy Batley @Katy_Batley]

Great event for the Social Entrepreneurship arm of our CSR team to get involved with. Encouraging young people in our community to get into IT, Development, and enhance their cyber security skills. #CSR #socialentrepreneurship https://t.co/DBLJizlvQK

[Tameside HACK @TamesideHack]

#returnoftheHACK Delighted to be welcoming @Avecto back to the Tameside HACK in Feb, thanks a million! Avecto's challenge will be announced before Christmas so HACKERS, watch this space!

[angela_felicissimo 💙💛 @a_felicissimo]

Still my favourite quote from #PulseEurope2017 @GainsightHQ

[Katy Batley @Katy_Batley]

"The purpose of your business is to create a customer who creates customers" One of my fave quotes from #pulseeurope2017 #customersucces

[Katy Batley @Katy_Batley]

@JamesHardingNet Thanks James!

[Katy Batley @Katy_Batley]

"Companies buy churn" by selling to the wrong customer. Interesting reflecting on health scores and keeping them valuable. #PulseEurope2017

[Katy Batley @Katy_Batley]

Interesting talk from Brian Hackett at @Cisco on #customersuccess - "The new battlefield is in usage, not the sale" #PulseEurope2017

[Katy Batley @Katy_Batley]

Very humbling experience at #PulseEurope2017 after my talk a few people asked me to mentor them, so nice to share my experiences. #community

[Katy Batley @Katy_Batley]

I'm speaking at 3.55 at #PulseEurope2017 on How to align with Services and Support, come along and listen!

[Katy Batley @Katy_Batley]

"The only way to grow a business is to get customers to come back for more and tell their friends" #PulseEurope2017 #CustomerSuccess

[Katy Batley @Katy_Batley]

Great keynote from @geoffreyamoore - Global economy revolves around the customer - the business transformation behind it. #PulseEurope2017

[Katy Batley @Katy_Batley]

"In the future there is no difference between company success and #customersuccess" Enjoyed the opener from @dantsteinman #PulseEurope2017

[Katy Batley @Katy_Batley]

@MattMyszkowski @GainsightHQ @dantsteinman Yay! See you there :)

[Katy Batley @Katy_Batley]

@andymallins Thought you'd be in the queue!